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What It Really Means To Hold People Accountable

Name: What It Really Means To Hold People Accountable
Uploaded: 2022-04-04T15:00:16+00:00
Duration: 29 s
Channel: Shanli Liu, CPA, CTP
Description: In this segment, the speaker explains that holding employees accountable is akin to a daily weight‑loss routine: just as a person who steps on a scale…

4 Apr 2022 · 0 min

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In this segment, the speaker explains that holding employees accountable is akin to a daily weight‑loss routine: just as a person who steps on a scale every day is more likely to lose weight, an employee who receives daily, verbal feedback from their manager is more likely to achieve goals. The manager acts as the “scale,” consistently informing the employee whether they are moving closer to or farther from their objectives. The core message is that accountability requires frequent, explicit communication about performance, not occasional or vague check‑ins.

Here's what it means to hold people accountable. So if you think about a common scenario, which is people always want to lose weight, who's more likely to lose weight? The person who steps on the scale every day or the person who doesn't step on the scale every day? Studies would show that the person who steps on a scale every day is the person who's going to lose more weight. It's the same for employees. The employee that's going to succeed is the one whose boss is telling them on a daily basis how they're doing. You are the scale for your employees. You are telling them every day, are they closer to their goal? Are they farther from the goal? And you have to verbalize that to them on a consistent basis. And that is what it means to really hold someone accountable.