0:48

In this short instructional video, Shanli Liu, CPA, CTP, outlines a three‑step approach for handling a public put‑down. First, the viewer should remain silent for five seconds, allowing the disparaging comment to lose momentum. Second, they should turn to another person in the group and ask, “Did you hear the same thing that I heard?” – a tactic that shifts the focus from the target to the speaker and invites others to share the listening. Third, the viewer can either stay silent to let the speaker possibly clarify, or directly challenge the comment by asking, “Did you mean to say that out loud?” The overall tone is practical and supportive, aimed at empowering a general audience to defuse embarrassment and regain control of the conversation.

Chapters

More from Shanli

youtube.com

You Have To Learn To Say "No"

7mo ago
youtube.com

How to Get Better Employees

7mo ago
youtube.com

Gross Profit VS Net Profit

7mo ago
youtube.com

Don't Make This Mistake When Starting A Business

7mo ago
youtube.com

"I Just Wanna Make Money"

7mo ago
youtube.com

How to Know If You're Hiring Dumb People

7mo ago
youtube.com

Anyone Can Win

7mo ago
youtube.com

It's Okay To Have Bad Days

7mo ago
youtube.com

You don't need more friends, you need BETTER ones

7mo ago
youtube.com

The 3 Rules for Strong Adult Friendships

7mo ago
youtube.com

There Are Only 3 Content Buckets

7mo ago
See all content