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What to Say to Apologize #shorts

Name: What to Say to Apologize #shorts
Uploaded: 2023-12-08T19:42:16+00:00
Duration: 54 s
Channel: Shanli Liu, CPA, CTP
Description: In this concise instructional video, the speaker outlines a three‑step formula for delivering an effective apology. Step 1 advises starting with a…

8 Dec 2023 · 1 min

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In this concise instructional video, the speaker outlines a three‑step formula for delivering an effective apology. Step 1 advises starting with a specific statement—"I'm sorry that I..."—followed by an action verb to pinpoint the behavior being apologized for. Step 2 recommends adding a forward‑looking commitment, such as "Next time I will..." or asking the other person how to improve, to demonstrate accountability and a plan for change. Step 3 stresses ending the apology with a period, avoiding qualifiers like "but" that turn the apology into an excuse. The speaker provides concrete examples for each step and emphasizes that specificity, a remedial promise, and a clean closure are essential for a sincere apology.

Chapters

What to say when you need to apologize. Number 1, begin your sentence with, "I'm sorry that I..." and then add on an action verb. For example, "I'm sorry that I snapped at you." "I'm sorry that I embarrassed you." And it's not enough just to say, "I'm sorry for what I said." You need to be more specific. "I'm sorry that I said I didn't care. I didn't mean it. I apologize." Number 2, follow it up with, "Next time I will..." and insert your remedy. For example, "Next time I will ask you before I do X, Y, and Z." Or you can ask them, "How can I do better for next time?" Even if their answer is nothing, they will still appreciate the question. And number 3, end your apology with a period, not a comma. If you end it with, "I'm sorry that I snapped at you, but you just, but if you hadn't," or you turn it around on them at all, or use the word "but," it's not an apology, it's an excuse. So try that and follow me.