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In this brief instructional video, speaker Shanli Liu, CPA, CTP, presents three concrete phrase alternatives designed to help listeners sound more assertive in interpersonal interactions. Instead of saying "You can't speak to me that way," she suggests saying "I do not respond to that," framing a personal boundary and a respect threshold. Rather than accusing someone of interrupting, she recommends "I cannot hear you when you interrupt me," emphasizing the need for turn‑taking. Finally, she replaces "You never listen to me" with "I've said what I needed to say," signaling that the speaker's point has been made and they will not waste further time. The speaker explains the intent behind each rephrasing and encourages viewers to practice the suggestions.

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