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In this short instructional video, Shanli Liu, CPA, CTP, presents a concise three‑step approach for handling conversational interruptions. Step 1 advises remaining silent the first time and simply listening, acknowledging that interruptions can stem from excitement or ADHD. Step 2 recommends a polite but firm response if the interruption repeats: pause the speaker, address them by name, and request a turn to speak. Step 3 escalates the response by using the person’s name more slowly and explicitly stating the need to finish before listening, thereby asserting control while maintaining respect. The video’s purpose is to equip viewers with practical, name‑based language to manage interruptions assertively without aggression.

Chapters

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