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In this short instructional video, speaker Shanli Liu, CPA, CTP, offers a concise framework for responding to petty behavior. She outlines three specific phrases and the psychological rationale behind each: 1) “I’m not going there…” – a firm refusal to engage, preserving personal energy and setting a boundary; 2) “You have the right to think differently” – a neutralizing statement that acknowledges the other’s opinion while prompting reflection on their actions; 3) “I believe you’re bigger than that” – an empowering affirmation that encourages the petty individual to rise above small‑mindedness. The video concludes with a call to follow the creator for more advice.

Chapters

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