0:23

In this brief commentary, the speaker argues that quality of talent outweighs sheer quantity. He cites a case where a 35‑person internal sales team generated the same revenue as an outsourced group of roughly 750 facilitators, achieving comparable results with only one‑twentieth of the headcount. The speaker attributes this dramatic efficiency to superior training and a strong cultural foundation within the internal team, using the example to illustrate how focused development and culture can dramatically boost performance.

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