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When Someone Is Going Through a Hard Time #shorts

Name: When Someone Is Going Through a Hard Time #shorts
Uploaded: 2023-12-07T01:21:05+00:00
Duration: 50 s
Channel: Shanli Liu, CPA, CTP
Description: In this short instructional video, the presenter outlines three practical guidelines for responding to a person who is struggling. First, they advise…

7 Dec 2023 · 1 min

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In this short instructional video, the presenter outlines three practical guidelines for responding to a person who is struggling. First, they advise against claiming to know exactly what the other person is experiencing; instead, the responder should remain silent, providing a neutral space for the person to express their feelings. Second, before offering a personal anecdote, the responder should ask for permission, framing the contribution as a "share" rather than an unsolicited story. Third, after sharing, the responder should conclude by asking if the listener wants to hear what they learned, offering insights rather than direct instructions. The overall message emphasizes empathetic listening, respectful sharing, and delivering lessons as optional takeaways.

Chapters

What to say to someone who's going through a hard time. Number 1, don't say you know what they're going through, even if you're 1,000% sure that you do. Rather than turning their dark moment into your spotlight, your job is to say nothing, to be an empty box for their frustrations and their heartache. Let them get it all out. Then and only then should you even think about sharing something of your own. Number 2, instead of saying, you know, something like this happened to me once, you will ask, can I share something with you? Or do you mind if I share something with you? Because now you're getting their permission, their buy-in into the conversation, with the keyword being "share." Number 3, when you end your story, instead of trying to turn it as what that story means to them and give them instruction and interpret it for them, instead say, "And do you want to know what I learned?" Give it learning points that you learned. People are much more receptive to what you learned rather than what you're trying to tell them to do. So try that and follow me.