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In this concise instructional video, Shanli Liu, CPA, CTP, outlines a three‑step approach for dealing with interruptions in conversation. First, she advises speakers to slow down their speech and keep talking, creating a calm contrast that positions the interrupter as unreasonable. Second, she recommends maintaining the same volume rather than trying to out‑shout the interrupter, because matching volume signals loss of control. Third, she suggests using the interrupter’s name to draw attention and assert authority, e.g., “Jefferson, I can’t hear you when you talk over me.” The overall message is to stay composed, keep a steady tone, and use direct address to regain conversational dominance without escalating the conflict.

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