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In this coaching segment, Shanli Liu draws a parallel between the calm composure of professional fighters during a bout and the mindset needed when closing a sales deal. She explains that fighters stay relaxed both in practice and in the heat of the fight, and that salespeople should aim for the same "chill" demeanor even when they are in the high‑pressure "red zone" of a closing. Liu highlights common pitfalls such as over‑breathing and holding too much adrenaline, which can make a seller skittish. She offers a concrete mental cue—"keep the person first"—to shift focus toward the prospect, adopt a softer tone, and keep the conversation non‑threatening. By managing breath, adrenaline, and mindset, the seller can stay calm, ask questions, and guide the prospect without triggering resistance.

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