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In this short monologue, Shanli Liu, CPA, CTP, addresses the common hesitation to work for free, especially when a client requests services from an inexperienced provider. She explains that clients often doubt the value of paying someone with no track record, and therefore are reluctant to offer payment. Liu proposes alternative arrangements that avoid a direct monetary exchange, such as requiring ongoing feedback throughout the project and securing a glowing review or testimonial at the end. She argues that a strong testimonial can generate far more long‑term revenue for the provider than a modest upfront fee, turning the perceived loss of free work into a strategic investment in future business.

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