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Why Your Employees Aren't Doing What You Want

Name: Why Your Employees Aren't Doing What You Want
Uploaded: 2024-10-29T21:00:16+00:00
Duration: 41 s
Channel: Shanli Liu, CPA, CTP
Description: In this segment, Shanli Liu, CPA, CTP, explains a practical framework for managers to understand why employees fail to complete assigned tasks. She…

29 Oct 2024 · 1 min

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In this segment, Shanli Liu, CPA, CTP, explains a practical framework for managers to understand why employees fail to complete assigned tasks. She advises probing four key areas: (1) whether the instruction was clear, (2) whether the employee knew how, when, and why to act, (3) whether any external blockers (e.g., missing resources) prevented execution, and (4) if none of these apply, the employee may simply be a poor fit for the role. The speaker uses a vivid chef analogy to illustrate how lack of essential resources can halt even the most motivated individuals, emphasizing that most people want to do their jobs but may be hindered by clarity or resource issues.

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If you ever have a conversation where you're like, why is my employee not doing anything? You say, hey, John, I asked you to do this and then you didn't do this. And so help me understand, was it that you didn't know that I wanted you to do it? Because I see this message here. So was that part unclear? Is it that you didn't know how to do it, when to do it by, why to do it? And let me give you the bonus number 5. Was there something blocking you? I could have the best chef in the world. He understands what making an omelet is. He knows how to do it. And I say, make it for me right now. He's motivated because he's on live television. What's the problem? He ain't got no eggs. A lot of times as a boss or an owner, you have to see what are the things that are blocking because most people do want to do their jobs. Or you find out that you've got somebody who despite all of these things still chooses not to do it, in which case, maybe it's not a good fit for them.