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In this brief dialogue, Speaker A outlines concrete actions advertisers should take to improve performance: tweaking the sales funnel, running split tests, experimenting with new offers, and increasing email follow‑up. Speaker A argues that many advertisers struggle because they fixate on the perceived high cost of acquiring customers—especially on platforms like Facebook—rather than focusing on how to make each acquired customer more valuable to the business. Speaker B echoes the common concern about acquisition cost, prompting Speaker A to shift the conversation toward maximizing customer value as the more effective strategy.

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