People School Info Session + Q&A

Hello. Hello, everyone. Welcome to this live ama. I love Ask me Anythings because it helps me create content. I also get to learn about you through your questions. A couple weeks ago, I did a AMA on Instagram and we got hundreds of questions and I was like, answering all of them and then some of them. I thought, I need to teach some of these. Like, the questions are so good. I need to do some slides, I need to do some case studies. And so I said to my team, I was like, can we do just an AMA webinar where I show slides and I actually dive? Like, I love stories, but sometimes I can't answer it in a paragraph. I'm also very verbose. I don't know if you've noticed. So I was like, I need more. I need to make sure that I have more in these slides. And they're like, yeah, let's do an ama. So today the plan is I have a ton of questions I actually saved from that ama. So if you asked me an ama, I might have your question in. Today. We also posted to our email newsletter for all of our subscribers. I asked folks, what questions do you have for my ama? So I'm prioritizing those questions because they're all on email. By the way, if you're not on my newsletter, it's the place to be. It's a party. I hand curate, write and agonize over these newsletters for you every week. I write them all myself. So if you're not on there, you should get on there. And then, of course, I will take questions from chat at the very end. We also had a ton of questions about People School, my big flagship course. And I tried to answer them in stories, but I was like, you know, I think. I think I gotta actually do more. So towards the end, I'll also talk about People School, and I also want to introduce my team. So you got to bring back everyone. Oh, yeah. Hi, everyone. Hi. So this is just some of our science people team members. We also have Rob and Raya in chat, so they're in there as well. So we have Scott, Araldi, Anthony, Lisa and April. And they're actually going to come on later and do some chatting too. So guys, don't go anywhere. They also did their vocal warmups with me. You saw that? So they're ready to go later. So they're going to do that. And we always start. I have a little tradition in my office hours and I want to do it today, too, which is tell me something good. Go into chat. Well, first say Hi in chat. I want to say hi. All my team members are all over. I think Rob's doing LinkedIn and Ray is doing TikTok and we're also looking in chat. So say hi. Tell us where you're from in the world. I always like seeing where everyone's from. Like I think we have, oh, from San Mateo, from Venice, from Scottsdale, from Canada. Like, tell me where you are in the world, which I love to see and then tell me something good. What is one good thing in your life? Is it a win, a small success, a big success? I don't think we talk about them enough. It also just like creates so much positivity in chat. So put your win in chat so I can see it. I love it. Okay, put those in there. Good morning. Good morning. Hi, Scott. I We have a little game that we thought we would play today as people are logging on because all everyone's coming on all over the place. So Scott is going to come on and we're going to do a little quiz. We're going to look. Quiz. Okay. For the chat to warm us up. Does anyone know Scott made and designed the shirt he's wearing. Does anyone get the reference? Who gets the reference? This is our warm up quiz. Scott designed this beautiful shirt which I think is pretty good.

Might be a little hard to read because I think it's backwards in the camera and I'm the virtual background fighting me.

But it says, you're absolutely right. You're absolutely right. Does anyone, can anyone get the reference to this? Oh, from Barcelona, Spain.

A niche answer here.

Cape Town, South Africa, Minnesota. Oh, Lisa. Something good is my son's career. I love it. I love it. Tara said, I love my doggies. That's something good. I think we even have a cat watching on the team call. I think Carolyn has brought her cat to the webinar today. Dogs, cats are welcome. Kids are welcome. My kids are one floor below me, so. So we're going to hope they don't join today. I love them, but they are. We need to make sure that they stay downstairs. So if you hear kids in the background, they are mine and they are playing downstairs. Hide and seek. Okay, let's see. We have. Oh, yes. Oh, they got it. Marta said chatgpt. Marta got it. Akash said the office. The office is a good one. I don't think anyone know if everyone said there's something right. I love it. From Vancouver, Canada. Okay, so here's what we're going to do. Keep putting your something goods in chat. Now that we are four minutes after, I'm going to get started in answering some questions. We have a lot hundreds that I want to try to answer. So actually if you could pull out those slides for me, Scott. Oh, and by the way, Jennifer, congrats on signing a lease on a new condo. Yes, I love it. Oh, Shireen said from a song, you're absolutely right. Maybe there's a song like that. We should do it. Okay, what I've done is I pulled some of the questions from our last AMA and I put them in these red slides here. And I'm going to teach more in depth. So I got this question and I was like, oh, I want to go into the details. I'm about to start in the public speaking business. How can I build trust in a group of people? This is something I think about a lot on stage or even in webinars. You have two jobs as a presenter and this is if you do presentations on stage or presentations in a meeting, you have two jobs, which is one, warmth, building rapport and trust with the audience. But two, teaching competence, sharing information, teaching what you know, those are two very distinct goals. And so it's really important to focus on both. And I actually want you to think about this when you're preparing for your presentations. And by the way, a presentation could even be as short as three minutes. If you are saying anything in a meeting, you need to know exactly what you want to say and how you're going to build that trust. So let's start with warmth. So we know Dr. Susan Fiske has taught us that we as human beings are quickly trying to answer two basic questions about humans. Can I trust you? Can I rely on you? The faster you as a presenter can answer those questions on zoom, on video, on stage, in a meeting, the more people will be able to trust you first. And this does come first, warmth. The very first thing is non verbal, which is I love visible hands as well as eye contact. When we talk about trust, chemically speaking or physiologically speaking, we're talking about oxytocin. Now, oxytocin, very complicated, does a lot of things in our body, but for our purposes, oxytocin is the chemical of the trust. It literally when we are producing it in an interaction, we feel belonging, we feel acceptance, and we feel like we can more trust the person. So how do we produce oxytocin interaction or presentation? Eye contact, but also not being a threat. And so you'll notice that all my webinars, all my presentations, when I walk in a room I'm always, hello, good morning. And that is the very first thing I do when I walk on stage. So when I walk on stage, I always greet the audience. So I actually angle my body towards the audience as I'm walking on stage. And I say, so let's pretend that you're my audience, and let's pretend that I'm walking in. Okay? Hi, everyone. Good to see you. Hi. So I actually, like, literally lead hand first. I even want my hand to be like the first thing out behind the curtain or if I'm coming in from off stage. I do the same thing in a meeting. I do the same thing when I walk in a room. Morning. Good to see everyone. So visible hands making eye contact with whoever's in the room and angling your body towards them. The next thing I want you to think about for trust is a positive primer. So I talk about this a lot in people school. I have small section on it in cues. But the importance of your words, the words you use cue people on how they should treat you. And so the first 10 words you say should be on purpose. I want you to think about what is the behavior you want to set up with those words? Can you use a small, positive statement? It's so lovely to see everyone. I've been so looking forward to this. I'm so happy to be here. Is there a small positive primer you can use to trigger that feeling? And the last one, I put a question mark here. The other way that I think as a presenter, for me, that I try to produce trust, is I want people to feel that I'm just like them. Because I am like, just because I'm on stage, I am no different. I just happen to be on stage teaching something. And so next, what I'm going to teach you is I'm going to show you the intro that I use for most of my presentations to show you how I build vulnerability. And I want you to think about, is there a way that you can share a story that shows a little bit of vulnerability as well? But that's coming before I show you my intro. I also want to talk about competence. So I mentioned eye contact for trust. But eye contact is also extremely important for competence, especially because a mistake that I see a lot of presenters make is they give all their attention to the screen behind them or their computer or their notes or the podium. So I want to make sure that as you practice, you are practicing delivering out to your folks so many times. Like, I don't prefer to have my slides behind Me, because what ends up happening is I end up gesturing like that a lot and I lose eye contact. So if you can set up your room that way, but you can just practice knowing the slides are behind you and not having notes right in front of you. It's really important to try to make eye contact with the audience. I also, a little trick also is I, you know, on stage you can get very nervous. I still get very nervous on stage and I try to find in the room my nodders, like the people who are going like this. I love nodders. Is anyone nodding? Now I like love a nodder because it's like, okay, I'm doing good. So I make a lot of eye contact with my nodders. So if you have people in the room who are giving you positive non verbal feedback, they're nodding, they're head tilting, they're smiling. Those are the people you want to make eye contact with because it will actually give give you more confidence, especially if you're a nervous secret. It'll help you feel better. Next, I like to start with a big idea or at least a summary of what's about to happen. So after your positive primer, the very next thing you're gonna say is your big idea or what's gonna happen to show that you're organized, you have a place. And then never, ever, ever, never ever, ever apologize unless you actually made a mistake. Don't apologize for being nervous. Don't say you're nervous even if you are nervous, like not in the first little bit. You can say it later as a vulnerability, which I do, but not in the very first little bit. And also, can you see me? Can you hear me? Try to avoid those. Cause they are very distracting for your competence. So you want to start with your big idea. And the last one is purposeful gestures. So if you seen my TED Talk, you know, I love a good hand gesture. Explanatory gestures are great for competence. So if you have three big ideas, you're going to talk about number one, number two, number three, phase one over here, phase two over here. It's a big idea or it's a small idea. Just very lightly gesturing with your words. Don't be interpretive dance, interpretive dance, but highlighting or bolding. So I want to actually show you how I start my presentation so you could see it. So if you have joined me ever in a corporate keynote, I love them. I do them all the time. This is usually how I start. I have four different keynotes that I do, but my most popular one is this is how I start. I want you to see it so you can see what I do, so you can try to make it work for you. So for your content. So here's what I do. Ready? Okay. Morning. I am so honored and excited to be here because today we are talking about the single most important ingredient in the formula of success, in the famous words of Teddy Roosevelt, is knowing how to get along with people. But I have a little confession. I love this quote, but I don't always love people. Cue laughter. In fact, I so don't love people that I call myself a recovering awkward person. This is me circa third grade. I just loved a good plaid vest. Suppose they're coming back, so this could be in. If I had saved it. I always thought something was wrong with me, that I didn't know how to get along with people. I thought that I had to fake being more outgoing. I thought that I'd missed something about knowing how to connect with others. And I am so not outgoing. I call myself a social vegan. I avoid meat. Cue laughter. If it's an audience that likes puns. Laughter. Laughter. Because of this affliction, it changed how I communicate, and I really struggled to build relationships. Little did I know that this challenge would become the central focus of my career. My mission is to study highly charismatic connectors, is to understand how, if we aren't naturally born with charisma, how can we learn it authentically? And that is my big idea for today. Today, I want to teach you exactly how you can get along with people without having to fake it and being outgoing. And I want to teach you that it's not your fault. It's not your fault if you don't know how to get along with people. In fact, I'm going to give you a blueprint for how to connect. Okay, so that's my opener. That's my opener for my stage keynotes. You'll notice there. So I had my open palm greeting. I was able to share competence, and then I went into a personal story that was less than a minute. I also. I don't know if you notice this, but I had competence with that Teddy Roosevelt quote. Quotes are typically higher in competence. And then I paired it with a personal story, which is higher in warmth. Then I attempted two jokes in a row. This is advanced level. Advanced level. If you can add a joke or two in those first three minutes. I believe that laughter is the lubrication of learning. Yes, I did come up with that, and I love the alliteration. So laughter is the. I Think opener. I think there's. I have a theory that when people open their mouth to laugh, ha. Their brain opens up. And so I. I worked at these jokes, guys. They took me years to be able to get them right. So if you can add in a joke there, I would. I'm also working right now on my next book and I have a chapter called how to Be Funny. I'm not funny. Any funny I have is developed. And so I'm going to try to figure out how I did that. But I'm working on it. I'm working on it. If you're working on jokes. So that's coming. Okay. Then I talk about what makes someone charismatic. Okay. So I hope that helps you. That was a very long answer to your first question. Next question. If you don't like a person but you have to deal with them, how do you keep it positive without faking it? Oh, I saw this question and I was like, yeah, this is it. This is the question. In fact, this is why I was awkward, I think is I was like, what do I do? Not only do I not know how to talk to people, but what do I do if I don't like somebody? I have three suggestions for you. Okay. One, you don't have to like someone to be curious about them. Liking is a very different emotion than curiosity. Liking means you're having to build camaraderie with them, which can be very hard to fake. And actually I don't want you to fake that. But curiosity is a real, genuine emotion. And we can be curious about people that we have nothing in common about with. In fact, curiosity is the key to warmth. It's kind of the side door into warmth. So when you're interacting with this person, it's curiosity, curiosity, curiosity. How much can you find out about them? Can you find out about their personal pet project, their personal passion project? Can you even find out about more than a noiseman annoys them, for example? There's a couple people I don't get along with. Well, I don't get along with very negative folks typically. And so I have to really harness my curiosity. And you know what, maybe just understanding what they're so negative about, like, even just more deeply understanding them, it helps build empathy. So curiosity. Second, if you can find a me too moment, I talk about this in my book Captivate. It is going to save you. It is going to save you. Even if you don't like somebody, is there any. Anything you have in common with them? Do you like your coffee the same way? Did you Go to the same school? Do you both like the same sport? Do you both hate the same person in the office? Do you both hate cilantro? Do you both wear red sometimes? Are you both reading similar kinds of books? And when you're in interaction with them, all you're doing is using curiosity to search for moments where you can say, we have that in common. Me too. That is going to build some authentic likability or at least commonalities. And that's what you're searching for. I think sometimes difficult. It's difficult in conversation with people that we don't like because our conversation feels purposeless or aimless. We're like, wow, I don't know. This is not my person. But if you're searching for me too moments, it gives your questions intention. And intention makes you more confident. So it helps you with that confidence piece. And the last one, if you can do it, is there anything you can do together? Doing, not talking? Like, is there a goal that you both have at work that you both are working towards? Be talking about that goal a lot. Is there an activity that you can do a lot where you are doing, not talking? Sometimes doing with some someone or fixing or helping or volunteering or playing sports where you're not talking is the best way to interact with them because you don't have to fake anything in conversation. That's that. Okay, next question. What should you say to someone to be more memorable? This is what my entire next book is about. So I was like, oh, yes, I have so many slides on this. So here we go. Here are a couple things that you can do very easily to be more memorable in conversation. First one, their name. We love hearing our own name. I actually, I was thinking about this the other day. I don't want you to do this inauthentically. Right. It would be a little weird if. If like I met you and I was like, joe, it's so nice to meet you. So Joe, what brings you here? So Joe, what have you been doing recently? So Joe, what do you got working on this weekend? Like, that's much. But if you can mention it one time, I actually think not only do we like to hear our own name, I think that this is more effective because it shows the other person. I remember your name. That's more powerful. It's just proving I was paying attention to you and I want to invest in you. So I'm remembering your name. So it's hearing it but also showing like I know it. So I would just mention it once. Once you're Memorable. Okay, next one. I love this idea, and I'm playing with this idea for the book and I want to. Can I experiment with you? I'm going to share these and would you mind in chat telling me if you. If you like it? So, like, give me like a. I don't know, like a heart or a plus one and I'll look because I'm trying to decide if this should go in my book or not. So I like the idea of verbal hooks in conversation. I've noticed that very highly charismatic people use them, and I think that they're very memorable. So here's like a verbal hook. You'll never believe what happened to me today. You'll never believe what happened to me yesterday. You'll never believe what happened to me this past weekend. So you'll never believe. You'll never believe. Yes. Okay. Bryce likes it. Oh, good. Hi, Bryce. Okay, good. Okay, good. Yes. Plus one. Hoax head. Plus one. I think you know how you're in conversation and you have a story that happened to you, but you're like, what's the transition? You know, how do I bring this up? This is how you bring it up by saying you don't even need a transition for it. You are the transition. You'll never believe what happened to me this weekend. You'll never believe what happened to me on the flight. You'll never believe what happened to me yesterday. And it's a hook. Because someone's like, ooh, what? So I think that these trends. This hook really works. If you have any story and start saving your stories. Stories are memorable. Next. We love interesting things, and I've noticed this really works in conversation. You know, here's an interesting fact. I just read it today. You know, here's an interesting fact. I just saw this on TikTok. Here's an interesting fact. We just like interesting facts, and we know these. Like, we'll read them or see them. And then there's. How do we bring them from conversation? This is how. Like a little verbal hook. Yes. Okay, good. Allison said yes. Positive and fun. Okay, good. Yay. Vic said why yes. Okay, good. Okay. Got a thumbs up from Luxaby. Nice. Erica. I like it. It's like you're taking them into your confidence. Yes. It's kind of like, let me. Let me tell you this good thing. It's like, I agree with you. That has sort of an inclusive factor. I like it. Okay, so interesting fact. Anything curious? I also collect interesting facts. Like, if you hear interesting fact or have a good story, people remember that stuff. And I save facts. Sometimes in my newsletter, I do this. If you're in my newsletter, I'll share like five interesting facts that I like for the purpose of you sharing them with others. So if I find a fact, I'll often be like, save this so you can drop it in conversation. So be like a little fact saver. Okay, next one. I learned the craziest thing, or I heard the craziest thing, or I saw the craziest thing. And this is a weird one, but I think that it works. I save things on Instagram or TikTok that I think are crazy or funny or interesting, and I watch them with people. I know this sounds crazy, but, like, if I'm waiting with a friend, like, we're ordering dinner and like we're waiting, or, you know, we're. We're in an Uber together and we're not having a little lull, I will, like, pull up my saved and I'll be like, you got to see this. You got to see this. I used to send them to people, and I still do sometime. I used to. I think it's called pebbling, where you send memes and stuff to people. And I like that. But then I didn't get the joy of seeing them laugh with, you know, and so I highly recommend watching it with them because you both get to last laugh. And then lastly, it's just once upon a time. In other words, can you just share a story if you want to be memorable, the more stories you can share, the better. Okay, next question. How is AI going to impact the workplace? Oh, so many ways. Oh, so many ways. I think the first one is we're going to start questioning what's more. I think the first one is we're going to start questioning what's more important, PQ or iq. And I think there's been a large emphasis on IQ over pq, book smarts or people smarts. I think that's going to start to shift, and I wanted to bring up some research here. 97% of employees believe communication impacts their task efficacy on a daily basis. So we can be as productive as we want with AI, but it's not going to fix our communication problems. And so I think that there's a myth here that I could fix everything. It can't. We are. 97% of us feel that on a daily basis there's communication issues affecting our productivity. So I think that we are going to need to focus more on our communication skills. This one I thought was interesting. 86% of employees and executives cite lack of effective collaboration and communication as the main causes of workplace failures. Okay, so what does this mean for us if we're having a collaboration problem or communication problem? AI is not going to fix our collaboration problem. You're not using AI to talk to others. And so when you're in brainstorming sessions or strategy sessions, AI might be one figure in the room, but it's not going to affect that workplace failure. I think that there's going to be a premium on how do we collaborate better. And specifically, if I have an idea, maybe I workshopped it with AI, how do I pitch it in the room, how do I present it in the room where people are going to take me seriously? I don't think that AI is going to be able to fix that. When you're pitching and presenting your own idea, they can help you workshop it, give you data, make slides for you. But I don't think they're going to be. It's going to be hard for them to actually communicate it or pitch it for you in the room. And this is already a problem. Like already collaboration is an issue. Last one. This is actually a UK study. Poor communication costs. UK businesses an average of 7,000 pounds per employee each year. In other words, we are not talking about community communication costs enough. And so I think with AI, that's going to become even more important because we're going to have to not. We're not going to be able to rely on it to be able to communicate for us. And this is the point where I want to talk about the difference between technical skills and people skills. So if you wouldn't mind pulling that slide up, you can leave them up. I'm going to have a lot of bullets. There we go. Okay, so I like to think about skills in two buckets. And I would encourage you to think about your skills this way as well. I think we're going to need to do this. In the age of AI, there are technical skills, hard skills, so programming, professional certifications, marketing, organization, building a new website, resume, productivity habits, those are all. I would put them in the bucket of technical skills. And AI can help with some of those. Not time management as much. Right. Even organization, especially physical organization. Not. But I consider those hard skills. On the other side, you're using a lot of soft skills or people skills. That's your presence, how you show up in a room or how you sound on a call, leadership, how to be a master conversationalist. So how to guide conversation in a way that you are enjoying it. But also you're getting what you need from it. How to collaborate and teamwork, how to pitch yourself, how to negotiate, how to build your network of both weak ties and strong ties. And how to be indispensable at work. How to make sure that you are the linchpin at work so that people know that they need you and your job is irreplaceable. So I want us to begin to think about this. And if you have a pen and paper, I recommend breaking up your skills. Like, what is your list of technical skills and what is your list of people skills? I think in the age of AI, people skills are the single best way to create career insurance. The reason why I'm so happy you're in this webinar with me is because we are working on these soft skills together. That's all I talk about online. I think it's the only way to create career insurance. So let's go into it. So I want to talk about three ways to create career insurance. Little did that person know when they asked about AI, that I was going to have 15 slides for them. But I was like, this is what this is like. We have to make sure that we're creating insurance for ourselves so that we are indispensable at work. Okay, strategy number one is what is your end goal? So in your career narrative, what are you thinking forward to? What often people say is they have a very broad goal. They'll say, I want more success, I want more respect, I want more income. Those are all great things. And what people do to get those things is they think, oh, I have to get another degree or I have to go back to school, or I need to add more technical skills, or I need to go to more conferences. All those things are okay. But I don't know what's going to happen in the age of AI. Are they going to take the technical skills for us? Could we get a degree just by asking AI to teach us the basics of a topic? I don't know what's going to happen there, so I would rather try a different approach. This is old school research by Carnegie Institute of Technology. 15% of our financial success is due to technical ability. By the way, this is before the age of AI. 85% of our financial success is due to people skills like personality, ability to communicate, negotiate and lead. Meaning people with high PQ, people who communicate well make an average of 29,000 more per year. So I think that the only way that we can create insurance for ourselves is to think about our end goal. And then think about the soft skills we need to get to that end. Goal. Here's my secret sauce, which hopefully you have been seeing my videos online. You can see this. So I've been doing this for 17 years. Can literally cannot believe it. I think almost 18 coming up, my 18th anniversary. And I love studies. I love looking at the studies and seeing what they say. I use a database internally of about 2,500 citations that I'm constantly pulling from removing, adding to that are. It's fueling a lot of the work, the skills that I teach you. Second, so much of our what we hear about communication is anecdotal, and I love a good anecdote, right? I love a good story. But these things, removing, adding to that are. It's fueling a lot of the work, the skills that I teach you. Second, so much of our what we hear about communication is anecdotal. And I love a good anecdote, right? I love a good story. But these things have to be actionable. I want you to make sure that you're actually learning tips and skills that you can immediately apply. So that's the second part of my secret sauce. I should bottle it. Vanessa's secret sauce. Third, I've watched hundreds of thousands of students use these skills, and I see what happens with them. Thank goodness. Thank you. By the way, if you're one of my students and you shared with me, you know, I tried this and it didn't work, or I tried this and it worked even better than I thought, and then I added this. So over the last 17 years, watching students like you go through it and then honing it and changing it and having case studies, that's. I think the most important thing we can do is we're trying things and we're experimenting or having an experimental mindset. And if you might have some Harvard students here. So I taught my first Harvard course this past spring. I'm teaching another couple of courses coming up. I'll have one next spring, and we're thinking about adding another one to the docket. I now get to teach part of this at Harvard and get to see my students with me. I've also been able to teach it at a variety of different companies and media. And so as I've been teaching this, I've been able to get really rich data back on those case studies. Okay, next question. Do you have to be extroverted to be successful? This is the most important one. I think of personality in three different buckets, and the answer is absolutely not. You do not have to be extroverted to be or outgoing to be charismatic or taken seriously. I think if you're an introvert, it does take some courage. So I think of our students and all of our readers in three different buckets. And the first one is, you do not have to be extroverted. But if you're an introvert, I would invite you to think about, could you be a little bit adventurous? So typically. And I would be curious who you are. So in the chat you put who you are if you're an introverted adventurer, or I'll do the next three. So are you an introverted adventurer? Typically, my adventurous students, they say, I want more control over my social interactions. I want a confident and authentic presence. I want to be heard without having to be loud. Is this you? Is this you? Oh, yes. Aaron said I am an introvert. Yes. So I think that what's key here is knowing your end goal. Right. Like, why are you communicating if you're an adventurous introvert? You have goals for your interactions and those help fuel your interactions. Next, buckets. Okay, so for my extroverts, and by the way, we do have a lot of extroverted students. I think extroverts have this superpower. They're really good at interacting with people, but they don't know how to hone it. It's like their power is going everywhere. I like to work with goal oriented extroverts. Extroverts who want to elevate their natural ability to work with people to advanced precision. So I want to be a master communicator. I want to tie my career goals to my people skills. I want to know what people around me are thinking. I think extroverts, by the way, this is you. Do we have any extroverts? Oh, we have a lot of introverts. Oh, good. Oh, Tanya. Tanya said I'm an extrovert. So Tanya and all my extroverts. The next level of your extroversion is predicting behavior. Like, extroverts are very good at collaboration. They're very good at connecting. They're very good at conversation. They have a lot of energy for people. But like, the most. The next most advanced level is reading hidden emotions and predicting behavior. Extroverts can do this better than anyone. I am not an extrovert and I've seen them do it. And if you can master that, everything is unlocked because you already have that natural ability. Okay, last group is this. My biggest group. I think we have the most in this group, which is ambitious. Ambiverts. Most people, I think, are not true introverts or true extroverts. They're somewhere in between. This is my zone. Ambiverts. Ambiverts can dial up into extroversion when we need to, but we need a lot of recharge time. We need a lot of solo time. Also, for my Amberts, we often have. We get drained with the wrong people and we get drained in the wrong environments. So my ambitious people is I want more from my work and the people I work with. So a lot of the time, ambiverts. We have relationships with people, and I'm speaking from personal experience. We have relationships with people, but we want more somehow. We want to level up. We want to have deeper relationships, more with our colleagues. So oftentimes we have it, but we want to level up or deepen. I want to earn more money. So a lot of ambiverts really struggle with being able to be assertive and liked, being able to state what they want to earn. They sometimes struggle with assertiveness in communication and sometimes not always. Amberts can struggle with people pleasing because they want to be liked, but they're not exactly sure how. So if this is you, this is me too. And then oftentimes Amber Verts, they get overlooked. So they want to be more recognized and have a greater positive impact. I hear a lot of ambiverts who say, I want a bigger impact on the world. I want to change things, I want to help people, but I'm not quite sure how. They have a. A latent natural ability with people, but they're not sure how to leverage that for good. Is that you? Is this you? Okay. Bara. My favorite. Amber. Yes. Bar is one of our people. School students. Yes, Totally. We are the same in that way. Bethany. Amber. Yes. Kiki. I glad to have this word, Amber. And by the way, this is. Yes. Labeling it makes it so much easier because you can say, oh, I'm Amber Birded. I need a. I'm happy to go to the party, but I'm going to leave at 9. Right. Like, amberts can have tools for themselves. Like, all my friends know, I cannot wait to come to your party, but I am going to leave early and I'm not going to say goodbye. Probably. Right. Like, just being able to label it is a good one. Okay, so I'm curious now. What are your. I want more of. This is the first kind of big activity we'll do is what do you want more of? Like, I want more. I want increased and Then lastly, what do you want less of? I think a lot of the times I do an annual goal setting webinar at the end of the year and a lot of times people are talking about what they want to add what they want more of. But I'm like, we also have to think about what we want less of. What do we want to take away? So what do you want more of? Oh, Amber. There's so many Amberts. Oh, but the artistic says introverted mostly. All right, we got a true introvert. April said, I'm an ambivert with a slight extrovert lean. Yes. Love it. Okay, so I want you to think about what you want more of. And if you can get out a piece of paper and pen and do this for yourself, it clarifies what you're working towards, what you want more of, what you want to increase what you want less of. Yes. Greg said a toxic workplace. That's a very good example of Greg doesn't need to add. He needs to figure out how to minimize or lessen the toxicity. A couple of ideas for you. So here's just some brainstorm. As you're brainstorming this, if you're like, I'm not sure. So solutions or things that we typically want more of. Powerful communication, a better reputation, a clear way to pitch your ideas, Maybe better networking, how to be more memorable, which we had a question about. Ability to lead meetings, how to be a coveted team member, how to be wanted and sought out, how to create an authentic present, how to build a strong network, how to be indispensable, how to have more confidence and then fill in the blank. These are just the most common ones. I see we get thousands of emails that send people and I love looking for patterns and these are the most common ones. So if you're like, ah, yes, that is it. I want more of that. These are solutions. Let me go over the ones that we don't like as much. How did that go? I lost my slides. There we go. Okay, problems. So what we want less of. Are you having miscommunications or difficulty communicating? Are you not being taken seriously? Are you unable to find common ground? Lack of respect, not having a strong reputation, being interrupted, not having enough influence, lacking confidence, being forgettable, not having accountability. All of these are. Or you fill in the blank for you. These are common problems that we see. So yes. Oh, yes. I love it. I want more genuine connection. Me too. I love it. Okay, it. I want more of that. These are solutions. Let me go over the ones that we don't like as much. How did that go? I lost my slides. There we go. Okay, problems. So what we want less of, Are you having miscommunications or difficulty communicating? Are you not being taken seriously? Are you unable to find common ground? Next question. What is your number one tip to improve your life? I got this one. I was like, number one tip to improve your life. That's too big, that's too hard. So here is I. I tried, I tried there. I have like 20 number one tips, but I picked one for you. Okay, you ready for the number one Tick tock for your life? I call this the people workflow. And we actually do this in people school. But I wanted to do it with you because I think it is extremely powerful. So we'll do it together. This is all about who amplifies your success. Who around you amplifies your success. Another Teddy Roosevelt. We have the same one that I started off with. My favorite quote. The most important single ingredient, the formula of success is knowing how to get along with people. So if we maximize our who, it helps our how. Lack of respect, not having a strong reputation, being interrupted, not having enough influence, lacking confidence, being forgettable, not having accountability. All of these are. Or you fill in the blank for you. These are common problems that we see. So yes, oh yes. I love it. I want more genuine connection. Me too. I love it. Okay, why pq? Why does this matter so much? Business leaders spend roughly 80% of their time communicating. By the way, the more you grow in your career, the more you're going to have to communicate, the more you're going to have to collaborate. And I think that that's a thing that people don't realize. As they become more successful, they're actually going to spend less time working and more time communicating. And so I think if you're on this call your webinar, you're going to get more success in your life. It means you're probably going to spend even more time communicating. Next one. If we don't maximize that time, we lose efficiency, productivity and time. Right. We lose so much if we don't maximize our connection. Time. Love this quote by Jim Rohn. You are the average of the next question. What is your number one tip to improve your life? 5 people you spend the most time with. So that's important question. Who are we spending the most time with? So if you wouldn't mind getting on a pen and paper and doing this exercise with me. Who got this one? I was like, number one tip to improve your life. That's too big. That's too hard. So here is. I. I tried. I tried there. I have like 20 number one tips, but I picked one for you. Who is your inner circle? Who are the five people you spend the most time with? I think we hear this quote, so I okay, you ready for the number one tick term for your life? I call this the people workflow. And we actually do this in people. People will often quote this quote to me. Like they'll say, oh, don't you love that Jim Rohn quote? I say, yes. Who are your five people? They're like, what? I'm like, yeah. Who are your five people? You should know your five people and you should make sure that they're purposeful are the people that you want to be spending time with. So who's the five people you spend the most time with or even spend the most time thinking about? Sometimes it's not how much physical time we're spending them, it's how much mental time they're taking up. So who's your inner circle? And lastly, who is your outer circle? So who is your outer circle? So I want 10 people on this list. And by the way, if you don't have 10 people, that's okay. It can be a lower number. My introverts, oftentimes you have four or five people, which is totally fine. Total. Only three in your inner circle, that's fine. So your inner circle, your outer circle. I want you to be able to do both school, but I wanted to do it with you because I think it is extremely powerful. So we'll do it together. This is all about who amplifies your success, who around you amplifies your success. Another Teddy Roosevelt. We have the same one that I started off with. My favorite quote. The most important single ingredient. The formulas I want you to think about. I'm going through these fast because you could always re watch this webinar. Later, of course, we'll post the replay. Who is tied to your people problems? Remember, the less idea I was talking about who is tied to your people problems. Here's some funny ones for you. So do you have someone in your life who is successful knowing how to get along with people? So if we maximize our who, it helps our how very rigid and controlling. In other words, as long as everything's exactly the way I want it, I'm totally flexible. Do you have a micromanager in your life? Circle that person. Or do you have someone who dismisses you or is rude to you? Yes, I think I have good people skills. What kind of idiot question is that? Why pq? Why does this matter so much? Business leaders spend roughly 80% of their time communicating. By the way. The more you grow in your career, the more you're going to have to communicate, the more you're going to have to collaborate. And I think that that's a thing that people don't. Do you have someone like this in your life? I think this one's so funny. Didn't understand the question. Got away with. It's the next idea to explore. Do you have someone who doesn't support at work or sometimes deflects or takes away from product? Realize as they become more successful, they're actually going to spend less time working and more activity. My goal is to actually help you work with anyone on anything. And I want to teach you a system to do that. Before I teach you the system, I want to take a couple of questions that we had pre submitted. So those are my slides from pre submitted questions. Then April's going to hop on with me. April, would you mind coming on and saying hi? April's our amazing people school coach. I actually have a whole bio for her later time communicating. And so I think if you're on this call your webinar, you're going to get more success in your life. It means you're probably going to spend even more time communicating. Next one. If we don't maximize that time, we lose efficiency, productivity and time. Right? We lose. Hi, April. Hello. April's going to read all. So we had some pre submitted questions. I'm ready for you.

All right, here's the first one. The Joe says, do you have advice or for motivation and structure for solopreneurs?

Okay, so I was a solopreneur for such a long time, Joe. So this question just pulled at my heartstrings. First, if you're a solopreneur, you're doing a lot of things, you must find your golden hour. Golden hour is a concept borrowed from photographers where there's like this window of so much if we don't maximize our connection time. Love this quote by Jim Rohn. You are the average of the five people you spend the most time with. So that's important. Question time. Usually it's in the afternoon where the light is perfect and it makes all your photos look better. Solopreneurs need to find their creative golden hour because otherwise it will be taken up by other things. Solopreneurs are doing everything. So you need to make sure you're guarding your most creative strategic time. Who are we Spending the most time with. So if you wouldn't mind getting on a pen and paper and doing this exercise with me, who. So find your golden hour mind, for example, is from like 9am to 11. Who is your inner circle? Who are the five people you spend the most time with? I think we hear this quote. So I am. Which is exactly where I'm what time I'm filming this webinar. It tends to be my best time and I try to guard it for my most important meetings. So I do my team meetings on Tuesday during that time. So I give them my best self. And then I try to do writing during that time. If you don't protect your golden hours, it will be swallowed up by other tasks. Second, this is a weird one. I think it's really important for solopreneurs or entrepreneurs find your personal board of directors very early on. I was off. People will often quote this quote to me. Like, they'll say, oh, don't you love that Jim Rohn quote? I say, yes. Who are able to connect with other solopreneurs, even people who were not doing similar things to me. But if you're an entrepreneur, you're dealing with the same kind of general concerns and having peers you can brainstorm with, share resources on, like, even asking like, hey, do you have a good lawyer? Five people. They're like, what? I'm like, yeah, who are your five people? You should know your five people and you should make sure that they're purposeful are the people that you want to be spending time with. So who's the five people you spend the most time with? Or even spend the most time thinking about Lawyer? Or hey, do you have a good accountant? Or hey, have you taken headshots for your website? Do you want to share the cost of a photographer? If you have other people who are in your personal board of directors and you're invested in each other's success, it makes you feel less lonely because being a solopreneur can be very lonely. So those are my two tips for you.

I love that. So protect your time and get some good people around you. All right, you ready for the next one?

I'm ready.

Okay. So Brushali says we've gotten too comfortable in our relationship. I'm assuming this is with their spouse and assume things about each other after 33 years of marriage.

Sometimes it's not how much physical time we're training them, it's how much mental time they're taking up. So who's your inner circle? And lastly, who's your Outer circle. So who is your outer circle? So I want 10 people on this list. And by the way, if you don't have 10 people, that's okay. It can be a lower number. My introverts. Oftentimes you have four or five people, which is totally fine. Total.

I'm finding it to be unhealthy. How can I communicate differently to express our evolving needs without building resentment?

Oh, well, first of all, congrats on making it 33 years. That's big. And I think I've only been married for 13 years. We've been together for 18 years. So I'm like, wow. Like, that is incredible. So take my advice with a grain of salt. You're married longer than me, but I can speak to some chemical ways you can change things. Meaning sometimes if you're creating new experiences together, it can reinvigorate dopamine and connection oxytocin, and it can make things more exciting again. So my suggestion is this one. Can you do a project together? Like, is there a goal? Only three in your inner circle. That's fine. So your inner circle, your outer circle. I want you to be able to do both. I want you to think about. I'm going through these fast because you could always rewatch this webinar that you can complete together. That can be in your home. That can be a creative project. It could be traveling somewhere together. Is there a project you can do together? I think sometimes we can get stuck in the same habit because we're. Later, of course, we'll post the replay. Who is tied to your people problems? Remember eating in the same. At the same table every day. We're sleeping in the same bed. We're doing the same things. Less idea. I was talking about who is tied to your people problems. So is there something new you can build together, either physically or mentally, like a creative project? Second, I would recommend you can blame this on me doing a new icebreaker every week. So I have. We can actually put it in chat. Maybe. Carolyn, if you wouldn't mind pasting it in. I have a article called Conversation Starters for Couples. These are just questions that you can use. I think we have, like, I think like over over 100 of them, at least on there. Do one every week or every night at dinner if you really feel. Here's some funny ones for you. So do you have someone in your life who is ambitious? I think that sometimes new questions can simulate new things. You don't get stuck in the same conversational rut. So try a new icebreaker every week. I have a bunch of them for you there. Very rigid and controlling. In other words, as long as everything's exactly the way I want it, I'm totally flexible. Do you have a micromanager in your life? Circle that person, learn something together. I think that if you're learning with someone, it creates a growth mindset. Or do you have someone who dismisses you mindset which can change things up? So is there something you always wanted to learn? Do you want to learn a new language together? Do you want to learn a new skill together? You want to learn woodworking? Do you want to learn rock climbing? Is there something you can learn together that's going to shake things up? The last suggestion I have for you is could you tell her you asked me this? I believe in radical transparency in relationships and maybe she's feeling the same way, you know, and so. Or she or he. I actually wasn't. Wasn't even sure. Is your partner feel the same way? Maybe tell them, hey, like I or is rude to you? Yes, I think I have good people skills. What kind of idiot question is that? I want to freshen things up a little bit. You know, I want to make sure that we have some new experiences together and we're growing together. And I asked Vanessa of these questions and here's what she said. Can we try some of them? Do you have someone like this in your life? I think this one's so funny. Didn't understand the question. Got away with. It's the next idea to explore radical transparency.

I love that. I am going to bring these conversation starters to Di.

Do you have someone who doesn't support at work or sometimes deflects or takes.

Away from product dinner tonight.

There's so many on there. There's so many on there. Don't do all of them. There's a lot. There's like a lot of them.

I love it. All right, here's the next one. And this is from Michelle. So she says, I get into the flow of asking questions really easily when talking with others. How can I naturally build in sharing vulnerable information about myself with others to bring balance to the conversation without it seeming super awkward or disrupting the flow of our talk? I'm a pretty natural question asker and I genuinely love people. But I'm almost always having conversations where someone stops at some point and asks me, me, oh, I've been talking a lot about me. What about you? And I respond with happy to share. What would you like to know? And then they respond with silence or I don't know. Or one of the social script questions like, what do you do?

What? My goal is to actually help you work with anyone on anything, and I want to teach you a system to do that. Before I teach you the system, I want to take a couple of questions that we had pre submitted. So those are my slides from pre submitted questions. And April's gonna hop on with me do here. It's. This is a really good question. It means you're. By the way, this is like a. It means you're really good at listening and you're probably very good at conversation on your end. And so yay. But also like, ugh, like, we want people to talk about you first is you should have a couple of trigger words that will allow you to pivot when you want to. So like, if someone brings up an answer or a story about the weather or career pivoters or nonfiction books or history, would you mind coming on and saying, hi, April's our amazing people school coach. I actually have a whole bio for her later. Or politics. You can jump in with a. With a pivot. So like, okay, they mention, let's say historical fiction. And you can say, oh, my gosh. You know, I just. You can, oh, oh. And we can always interrupt out of excitement. That is usually more acceptable. So they mention, oh, the historical fiction they're reading. And you say, oh my gosh, I just read the best book, Devil in the White City. Have you read that book? It's basically, hi, April, hello, April's gonna read all. So we had some pre submitted questions. I'm ready for you.

All right, here's the first one. The Joe says, do you have advice or for motivation, instruct about.

And then you have a turn to talk about what you like to read, and then you can ask them about it. So you're, you're listening for moments of excitement that you can pull out. And I have a, like a long list of trigger words, like 30 different trigger words of topics that I like to talk about. And they come up a lot in conversation, and it helps me sort of not keep the conversation stale. So make a list of your trigger.

Words that store for solopreneurs.

Okay. So I was a solopreneur for stories or topics that you like. The other one, which is kind of a funny tip, is using gestures to show that you want a turn. Sometimes if you don't want to interrupt them talking, you can, you can open your mouth. I call it the fish. Such a long time, Jo. So this question just pulled at my heartstrings. First if you're a solopreneur, you're doing a lot of things. You must find your golden hour. Golden hour is a concept borrowed from photographers where there's like, this window of. Because it literally shows their brain. Oh, they're about to say something, so they get quiet. You can also use a very, like, light stop gesture. Like, right. I'm just very lightly holding up my hand. And the closer you go to them, the more they'll notice it. So I start usually right here. Like, I want to turn, please. Oh, I want to. Oh, I want to. Until I'm literally touching their arm time. Usually it's in the afternoon where the light is perfect and it makes all your photos look better. Solopreneurs need to find their creative golden hour, because otherwise it will be taken up by other things. Solopreneurs are doing everything, so you need to make sure you're guarding your most creative, strategic time. And that's usually a way to sort of stop their flow a little early so that you can pop in with theirs again. They don't realize they're doing it, and so you're actually doing them a service by saying, oh, my turn, my turn, please. So you can use gestures and let's do that. Get that. You have anything to add there, April?

No, I think that, you know, making sure that the conversation is balanced. And we were just actually talking about this in one of my calls yesterday. Being able to offer and share about you gives the gift of.

So find your golden hour mind, for example, is from like 9am to 11.

A me too moment to the other person so you can build more connection from that.

So I am. Which is exactly where I'm what time I'm filming this webinar. It tends to be my best time, and I try to guard it.

Getting into practice with that is super, super key.

So for my most important meetings, I do my team meetings on Tuesday during that time. So I give them my best self. Yeah. Well, let's do one more. And then I'll talk about people school, and then I'll go back to questions. We'll take questions from chat too.

Okay, great. Well, this one is actually a little bit about.

That's why I was like, oh, perfect. Yes.

So Mike asks, what's the difference between your people school, your udemy course?

And then I try to do writing during that time. If you don't protect your golden hours, it will be swallowed up by other.

Tasks and your great courses.

Yes. Okay. So thanks for asking this. So udemy courses are second. This is A weird one. I think it's really important for solopreneurs or entrepreneurs. Pretty old. I've been doing this for a really long time. So I think my Udemy courses I filmed in 2012, so they are over a decade old. They're also very, very basic and they're not as science based as I would find your personal board of directors. Very early on I was alike. In fact, I've taken most of them down just because right now I have a system that I've worked with. I've proven and tested Udemy. I did right at the beginning of my career and I was using all those case studies actively to build people school. So Udemy is old and a little bit basic and a lot of them I've taken down. It was great if you took those courses. They were great, little helpful primers. I was able to connect with other sol, even people who were not doing similar things to me. My great course also is about nine years old, eight years old. But if you're an entrepreneur, you're dealing with the same kind of general concerns and having peers and it's. There's no, I don't get to meet you. So it's just the videos you can brainstorm with, share resources on like even asking like, hey, do you have a good lawyer? Or hey, do you have a good accountant? Or hey, have you taken headshots for your website? I don't get to coach you. I don't get to meet you, don't get to answer your questions. I don't get to support you as you learn. I really try now with all my students to make sure that I know your goal. I see you progressing through the course. I can get you coaching help if you need it. I can provide AI tools if you need to have extra practice and support. So that great course is lovely. But I don't get to support you. It's also long. So if you have lots of time, it's great. But I have honed people's schools to be a little bit more for busy folks, high achieving professionals who need to get all their learning done in, you know, an hour a week. They can get the help they need when they want it. It's sort of we're there to serve. To serve you. You want to share the cost of a photographer. If you have other people who are in your personal board of directors and you're invested in each other's success, it makes you feel less lonely because being a solopreneur can be very. So that's the big difference. And if I may, I would love. I had a lot of questions about people's schools, so I just wanted to go through what it is, what it includes. It's also changed over the years. So you might have seen the landing page. We're constantly adding to it. So I would love to go what that is.

Go for it.

Okay. So very lonely. So those are my two tips for you.

I love that. So protect your time and.

Oh, I want to just. Just start off with. If you have trouble connecting with others, it is not your fault. We are not naturally good at learning people skills or communication. And I think there's a myth that if you want to be charismatic, you have to be born charismatic. And that is not true. And so if you don't get some.

Good people around you. All right, you ready for the next one?

I'm ready. Okay. Know how to be charismatic or correct others like me? I thought this thing was wrong with me for the longest time. It is not your fault.

So Brushali says we've gotten too comfortable in our relationship. I'm assuming this is with their spouse and assume things about each other after 33 years of marriage.

I think we need a system. Like literally we need to study communication just like we study for math or science or programming. And so I think this system is a blueprint for how to communicate with others. And that is what people school is. So people school is a coaching program for high achieving professionals. We work on your social skills, your interpersonal intelligence, your teamwork and collaborative abilities and just your general relationships. So social professional and romantic. We have lots of students. So our goals. Our students come in with lots of different goals. Whether you just want to work on your communication at work or you want to work at home. These skills are multi use. Once you know how to have good conversation, it can happen in the boardroom. It can happen over dinner. It can happen with your kids. Thank goodness. People skills work that way. And in peopleschool, I teach you 12 core people skills. I built it just like a college course. I literally was like, what is the college course? I wish I had and I built those 12 skills. It is completely virtual. We have students all over the world. In fact, I think we have some people students here. If you're a peoplesl student, definitely say hi. I think Dave was here and Bara was here. We have students all over the world, so we made sure that it's completely virtual so you can take it in your time zone. We also have.

I'm finding it to be unhealthy. How can I communicate differently to express our evolving needs without building resentment.

Oh, well, first of all, congrats on making it 33 years. That's big. And I think I've only been married for 13 years. We've been together for 18 years. So I'm like, wow. Like, that is incredible. So take live coaching. You can join our coaching calls. April leads our calls, and she'll come on and talk about that later. You can take this anytime, anywhere. I built it for busy people so that you could do this one or two hours a week over lunch or a learning hour, and you can watch it at your own pace. Because I know that sometimes some people like to. To watch a bunch of lessons on one day. That's also great, too. But it's built for busy folks. You can kind of add it in as you need. I spent 12 years researching this course before I built it. So it took a lot of research. We have my advice with a grain of salt. You're married longer than me, but I can speak to some chemical ways you can change. Thousands of graduates have gone through it, and we put $200,000 of research and development into building the course, making the course, building the curriculum, creating a system for learning, communicating things. Meaning sometimes if you're creating new experiences together, it can. So it is everything that you could possibly need. As I mentioned, this is 12 core skills, and you get lifetime access to these skills. My goal is that you're watching this whenever you need it. Oh, you have an interview coming up. Great. Rewatch the 12 skills. Oh, you're dating. Reinvigorate dopamine and connection oxytocin. And it can make things more exciting again. So my suggestion is this one. Can you do a project together? Like, is there a goal again? Great. You're going to be able to watch the 12 skills. I want these to be your tools in your back pocket. You can watch them whenever you need. You can watch them on your phone. You can watch your iPad. We have them completely mobile friendly. A lot of students tell me they watch them on their computer and take notes, but then they listen to the audio transcripts on a run or they watch them on their commute as like a way to cement it, which I love. Like, oh, yeah, watch it every which way. Each of these skills are tools that you can complete together. That can be in your home. That can be a creative project. It could be traveling somewhere together. Is there a project you can do together? I think sometimes we can get stuck in the same habit because we're. And so I want to just briefly go through what these skills are. We start with beginner and we move all the way to advanced. So first skill is all about the charisma formula, how you are going to make a great first impression and continued impression every time. Second, we talk about how do we set others up for success, how do we pre communicate with the kinds of behavior, Eating in the same at the same table every day or sleeping in the same bed. We're doing the same thing. So is there something new you can build together either physically or mentally like a creative cues we use and getting your people to take notice of your ideas. Three is all about being engaging. So once you've made that first impression, how do you begin to captivate people? How do you begin to be memorable? 4. This is one of my favorite ones is capturing attention. I talk about skill number four a lot in our office hours. This is all about making yourself stand out, your ideas stand out. How do we capture attention? And specifically my scripts and template for how to answer the question what do you do? So we have a big workshop on that. 5. Okay, you've made your first impression, you've been engaging, you've captured attention object. Second, I would recommend you can blame this on me doing a new how do you build trust? That question that was asked earlier. How do we deepen trust? How do we level up new icebreaker every week? So I have. We can actually put it in chat. Maybe. Carolyn, if you wouldn't mind pasting it in. I have a article called Conversation starters for couples. These are just questions that you can use. I think we have like, I think like over acquaintances to friends, friends to partners. How do we build trust with the people around us? Okay, after trust comes power. You know, how do we make a bigger impact and influence on people? How do you own your presence? And we do this vocally. So I talk a lot about vocal tips. In this section. I had to talk about likability. I considered having 100 of them at least on there. Do one every week or every night at dinner if you really feel skill number seven as skill number two. Because likeability is such a. It's critical for our success at work. But it's pretty advanced, so it was too much too quickly. So that is our seventh skill and it is an advanced framework on likability. I love teaching it. The science on this is super robust. That's one of my favorite lessons. Eight. Decoding. So ambitious. I think that sometimes new questions can simulate new things. You don't get stuck in the same conversational rut so try a new icebreaker every week. I have a bunch of them for you. There's a Remember how I mentioned extroverts can really elevate their social skills by predicting behavior? That is this lesson. How do we decode people and spot hidden emotions? 9. My conversation blueprint. This is the research I've been working on so hard over the last decade. How do we make conversations count? How do we become a master conversationalist? 10. How can we be assertive with our needs and who we are and still be liked? I do not believe you have to sacrifice likability to be credible. And so this is all about how do you build credibility? How do you use your words to have impact and how do you make sure that you're getting buy in on your ideas? There are specific skills to hone your assertiveness. 11. This is the most advanced. 11 and 12 are my most advanced skills. And I try not to let anyone skip. I'm like, don't skip ahead. They all build on each other. Your influence. It is very hard to be authentically influential. And in this skill I teach exactly what the science says about being influential. Lastly, connections and teamwork. My five, My five steps for being able to be on a team and collaborate. So learn something together. I think that if you're learning with someone, it creates a growth mindset which can change things up. So is there something you always wanted to learn? Do you want to learn a new language together? Do you want to learn a new skill together? Do you want to learn woodworking? Do you want to learn rock climbing? Is there something you can learn together that's going to shake things up? The last suggestion I have for you is could you tell that collaboration piece I've been talking about a lot, that career, career insurance that comes in skill number 12 and it kind of puts everything together. I have been teaching these skills at companies all over the world. And what's amazing is I'm in corporate. I'm seeing people activate them and now I get to teach it. Elhur, you ask, asked me this. I believe in radical transparency and relationship to you. But my favorite part about people's school is that anyone can take it. So you don't have to come to a corporate workshop to hear me see it. I also believe so listen, maybe she's feeling the same way, you know, and so what you learn is one part of people's school, but the second part is who you're doing it with or she or he. I actually wasn't. Wasn't even sure Is your partner feel the same way? Maybe tell them, hey, like I said, success is contagious people. School attracts very smart, very kind, high achieving people. Both entrepreneurs, entrepreneurs, pivoters. When we are around the right people, I think that magnifies our goals. It helps us be around people who are also growth mindset, who are also learners. And it is the best way to build your network. I want to freshen things up a little bit, you know, I want to make sure that we have some new experiences together and we're growing. If one of your goals is to build your network, why not start with people who are already growth minded and working on their people skills. We have, I break this up into three different buckets. I think we have three different buckets together. And I asked Vanessa these questions and here's what she said. Can we try some of them? People, school students. The very biggest bucket is professionals. These are super high achieving corporate folks who are looking to level up their career. They're looking to get more respect at work. They really radical transparency.

I love that. I am going to bring these conversation.

Starters to do our. They want to be indispensable at work and they're sometimes overlooked or underestimated.

Dinner tonight.

There's so many on there. There's so many on there. Don't do all of them. There's a lot. There's like a lot of them. That's my first group. Second group is entrepreneurs. We have a lot of entrepreneurs who are building their own business and they're realizing they have a great idea or a great service, but they have to know how to sell it. They have to know how to raise money. They have to know how to pitch on Shark Tank. They have to know how to give a TED Talk. I think later I'm going to talk about Neil, one of our students. His goal was to be able to deliver a TED talk. He's an entrepreneur. And the last group is our pivoters. Oh, I love our pivoters. Pivoters come to people's school knowing that they need to do something different in their career, but they're not sure what they're like. Something is not working. I need to pivot to a new company or a new job or maybe a side hustle. And they are.

I love it. All right, here's the next one. And this is from Michelle.

So she's using people school as a launching pad. I love, love our pivoters. There's sort of three I've seen like learning steps.

You says I get into the flow of Asking questions really easily when talking with others, how can I naturally build in sharing vulnerable information about myself with others to bring balance to the conversation without it seeming super awkward or disrupting.

The usually right away. Usually people notice a difference in their own behavior immediately within the first few lessons, they notice a difference. And I see this with our student comments. I, I read all of your comments. So as you watch lessons, you have an option you don't have to to share your aha moments, to share your goals. And I read them every week. It's a hair part of my week and I get to see immediate use of these skills. You should be able to be like, wow, I can immediately use this today. I notice after a couple of weeks I watch students go through the lessons. Others start to flow over our talk.

I'm a pretty natural question asker and.

I genuinely love people notice the difference in you. People say to you, oh my gosh, you just. I loved your presentation today. It was so different than normal. Or wow, you just seem so confident. Or I've just.

But I'm almost always having conversations where someone stops at some point and asks.

Me, oh, love talking to you. Recently, others begin to give you feedback on how you're doing because you're, oh.

I've been talking a lot about me. What about you? And I respond with happy to share. What would you.

A totally dynamic communicator. You're communicating in a different way. So I noticed that happens after a couple of weeks.

We like to know. And then they respond with silence or I don't know.

The faster you watch the lessons, of course, the faster the change. My goal is that by skill 12 you have a completely new way of interacting. And my favorite comments to check are seeing those skill 12 comments where people begin to say, whoa, I never knew I could interact in this way. And that is my favorite. A new way of interacting at work, a new way of interacting with friends, a new way of interacting with family. So that's by the end of the 12 weeks.

Oh, or one of the social script questions like, what do you do?

What do we. So how do we do this? I am working with you. This is a live coaching program. So we have the core modules which you can watch at your own pace. Again, it's for busy professionals. You could add questions and comments right after each video. So right after each video, there's a box for you to ask do here. It's. This is a really good question. It means you're. By the way, this is like, it means you're really good at listening and you're probably very good at conversation on your end. And so yay. But also like, ugh, like we want people talk about you first is you should have a couple of trigger words or questions or comments. I read them as well as Raya, our team member, reads them with you. You also have bonus content. Because I recorded this class and we've had hundreds of thousands of students go through it. We've added modules. Like, for example, we didn't have a module on AI. We got to add one. I added modules based on what people are like, oh, could you talk about finding your people or cold approaches? So we have, I think it's 33 different bonuses right now that we. That will allow you to pivot when you want to. So like if someone brings up an answer or accumulated over the years. So you get to watch all the bonus content. And we are constantly adding those. We also have story about the weather or career pivoters or nonfiction books or history. Audio and transcripts. We had requests from students. Could they just get the audio? So we have that for you. If you want to do. Or politics, you can jump in with a. With a pivot. So like, okay, they mention, let's say historical fiction and you can say, oh, my gosh, you know, I just, oh, oh, listen to it as well as transcripts to follow along. So bonuses. I have a couple of them here. I'm not going to go through all of them because there's so many of them. This is only, I think the first 10. But as you can see, there are so many bonuses. You get access to how to cold approach, how to deal with difficult people. I give you a little productivity course. So I got a lot of questions on productivity. So I created a little productivity course for you. Even how to take the perfect profile photo. I gave you my pre event meditation. I have a Captivate secret chapter. So there was a chapter that I didn't put in Captivate. And I only share it with people, school students. I really loved it. I really loved it. But the book was too long. They were like, it's too. And we can always interrupt out of excitement. That is usually more acceptable. So they mentioned, oh, the horoscope will be long. You have to pick one. So we have a bunch of bonuses in there. This is just 12 of the 33 that we have in their books. And they're reading and you say, oh my gosh, I just read the best book, Devil in the White City. Have you read that book? It's basically about. And then you Have a turn to talk about what you like to read and then you can ask them about it. So you're Most of our students re watch this course twice per year. Most of our students rewatch twice per year. I found that oftentimes they watch it for the first time and you're listening for moments of excitement that you can pull out. And I have a like a long they watch it around New Year's or around a birthday or around a like a work anniversary. And so our students, you are constantly hopefully reusing this lesson, especially as new goals are created. I had just I wanted to share Jerry's so Jerry said I'm back. I'm Jerry from Atlanta, Georgia. So I started People School in September and while I only completed 35% of the school, I can honestly say it's because People School helped me go from a one man show to list the trigger words, like 30 different trigger words of topics that I like to talk about. And they come up a lot in conversation with small business with a staff. I'm excited to restart this journey and polish what I've learned and very excited to unlock 83 and it helps me sort of not keep the conversation stale. So make a list of your trigger words, stories or topics that you like. The other one, which is kind of a funny tip is using gestures to show that you want a turn sometimes if you don't 12 I just share this because even in just the 35% that he had, he was able to use it right away again. You should be able to notice a difference right away in those in those early skills. Mobile friendly. So you can take it on the go. For all my commuters and people who like to watch while they cook, a thing that we added recently is we are SHRM certified. So if you are in SHRM and you want to get a certification, we count for those hours so you can get use it for your certification. You also get a little certificate when you graduate to show to your manager. So if you want to really stand out in your next performance review, if you are applying for jobs, you want to add some into your resume. You can add this to your resume. You can even add it to your LinkedIn profile with a little badge. I think that this is career insurance. In the age of AI, we are going to have to show that you're investing in exactly what AI can't replace, which is your ability to communicate and collaborate. So I want you to be able to want to interrupt them talking. You can, you can open your mouth. I call it the Fish because it literally shows their brain. Oh, they're about to say something so they get quiet. You can also use a very like light stop gesture. Like right, I'm just very lightly holding up my hand. And the cloud is to your resume. I want you to be able to send it to your manager. There are so many different types of goals. The very first thing you do in people's school is you pick a goal and you share it with me or the group. They're all different. So just a couple of examples. Landing three new clients, asking for a 20% raise, adding 100 high quality contacts to my network. These are just the types of goals that we work with students on. Oh yes, I love this one. We added an animation to this side which I was excited about. So this is just a story from Debbie who basically talked about her goal for people. Closer you go to them, the more they'll notice it. So I start usually right here, like, I want to turn, please. Oh, I want to. Oh, I want to. Until I'm literally touching their arm. And that's usually a way to sort of stop their flow a little early so that you can pop in with theirs again. They don't realize they're doing it and so you're actually doing them a service by saying, oh, my turn, my turn please. School was getting a new job at a higher level and she had a different way of interviewing with a very different approach to how you interview and how you approach interviews. Not only did she have more fun interviewing, she got the position and got a hundred thousand dollar raise with a more senior position. So very specifically, we are trying to help you achieve your goal, whatever that goal is. Oh, this is Neil. So Neil had a goal about doing a ted talk, a TEDx talk. And so he came into people's school looking to work on his presentation skills, his stage presence, his networking ability. And he did. We got to watch his TEDx talk. I was like so fun cheering him on. He was selected and delivered his TEDx TEDx Detroit presentation. In fact, the Discovery Channel shot an episode on my company and I got to be one of their scenes. This is the kind of goal it was. I never could have imagined that people could. So you can use gestures and let's do that, use these skills in all these different ways. And so it's my favorite to see how different goals are being used. I want to answer a couple of specific questions that I often get and I got these in the ama. I'm not sure if I should join people school. I don't have enough time. I built this course for busy people. In fact, the more you the easier you're able to communicate, the more time you will save. Miscommunications cost you. Get that. You have anything to add there, April?

No, I think that, you know, making.

Sure that back and forth emails where someone doesn't understand you cost you so.

That the conversation is balanced. And we were just actually talking about this in one of my calls yesterday. Being able to offer and share about you gives the gift of busier you.

Are, the more effective and efficient your communication should be. So not only can you walk to this course in an hour or two a week, you can really condense your learning. Also, the better your communication are, the more time that you're going to save with others. I'd had some fun people math here, right? How many minutes a day do you spend emailing with people? For me it's in hours. I don't even know if I can do minutes. How many minutes a day do you spend talking to people on the phone or in person? How many minutes a day do you spend thinking about what someone will think, say or do? Those are the minutes. I want to optimize a me too.

Moment to the other person so you can build more connection from that.

So every time you're communicating with someone, is there a way to save time or efficiency on it?

So for business, getting into practice with that is super, super key.

So busy people, this is especially important. You need your communications to be clear and precise. So you have. Yeah, well, let's do one more and then I'll talk about people school and then I'll go back to questions. We'll take questions from chat too. I have time to focus on the really important stuff. Stuff. What percent of your job goals or to do list involves at least one other person? The more that we invest in this, the more time we get back.

Okay, great. Well, this one is actually a little bit about.

That's why I was like, oh, perfect. Yes. I really want to make everything easier. I think there are shortcuts in conversation that no one talks about. I think there are shortcuts in being assertive and there are shortcuts with predicting emotion. I don't know why we don't learn these in school. So I decided to create the school. So I'm hoping these shortcuts are going to save you time. The next question I got was do people skills help me if I am a and then it was everything. Doctor, masseuse, teacher, stay at home, mom.

So Mike asks what's the difference between your people school, your Udemy course.

Teenager, college student. Yes.

If you work with people and your great courses.

Yes. Okay, so thanks for asking this. So Udemy courses are at all in any capacity. These frameworks will help. So no matter what your role is, no matter what your job is, whether you're a stay at home mom or stay at home dad, it will help if you were ever communicating with another person. Pretty old. I've been doing this for a really long time. So I think my Udemy courses I filmed in 2012. These are universal social skills that you can use. Okay, let's talk about labs. So labs is a special area that we created and so they are over a decade old. They're also very, very basic and they're not as science based as I wish. I'll have Scott come on if you don't mind, Scott, and explain. Explain labs for us. Let me actually go through these. Yes. Here's a slide I want to show us. So we have. You have lifetime access to your new community, to our bonus learning. We have 33 different modules to our 12 core modules. For right now. For right now we are offering 12 months access to our like. In fact, I've taken most of them down just because right now I have, I have a system that I've worked with that I've proven and tested Udemy. I did it right at the beginning of my career and I was using all those case studies actively to build people's school. So Udemy is old and a little bit labs program. And Scott, you want to explain that this is your lovely brainchild.

Yeah, absolutely. Well, we know that as you've been saying, people are busy, people have goals that they want to achieve. So we really wanted to make this kind of something you could achieve very quickly. And so we wanted to add in extra things. And this is things like Vanessa teaching.

You at a live monthly but basic and a lot of them I've taken down. It was great if you took those courses. They were great. Little helpful primers workshop.

So that's new content every month. And in addition to the 12 core modules, that's your questions answered directly from Vanessa. That is getting your log line reviewed every single month. Things like that. We're looking at also all courses that Vanessa has pushed out in the past are now consolidated into people school here. So you get access to my great.

Course also is about 9 years old, 8 years old and it's. There's no. I don't get to meet you. So it's just the Videos. I don't get to coach you. I don't get to meet you, don't get to answer your questions. I don't get to support you as you learn. I really try now body language, you.

Get access to conversation mastery, you get access to decode facial expression course, you get access to lie detection. So these all, all used to be separate courses that were for sale as separate products. We've rolled it all into people school. We think that you want to be able to get a one stop shop.

To master all my students to make sure that I know your goal, I see you progressing the course. I can get you your social skills masterpiece skills.

So that's also included in there. We also have April who you talked to earlier, you saw it earlier. She's doing her accountability calls every single week. So I think that's now April, you have to correct me, but I think actually there's two every week that's over 90 every year that are included in.

People'S school coaching help if you need it. I can provide AI tools if you need to have extra practice and support. So my ma, I think this is right. So we, I do a live monthly office hours with you. That great course is lovely but I don't get to support you. It's also long so if you have lots of time it's great. But I have honed people's schools to be a little bit more for busy folks. So answering your questions and teaching new science and then April's doing two a week and that's I think that makes it over a hundred live sessions over the course of the years. April, you want to talk a little bit about what you do in your live sessions for students, folks, high achieving professionals who need to get all their learning done. And you know I got attorney for.

All on first so she can talk.

There we go. Hi. Hello. I'm here.

Yes. So I host two calls a week. One of them is specifically geared towards helping you get through hour a week.

They can get the help they need when they want it. It's sort of we're there to serve, to serve you people school.

So we do a deep dive discussions on all of the skills. So for example, yesterday we did skill seven. Next week we'll do skill eight and we start again with skill one.

That's the big difference. And if I may, I would love. I had a lot of questions about people school so I just wanted to.

Go through in September and just keep on circulating through and I also do some deep dives.

What it is, what it Includes it's also changed over the years. So you might have seen the landing.

Page work on some of the labs courses, depending on what we've got going on each month. And then the second call per week is geared towards supporting you a little bit more deeply on whatever goals you might have. So they might be related to people.

School might be constantly adding to it. So I would love to go through what that is.

Go for it.

Okay.

So related to some of the communication skills that you're trying to actively practice or it can be anything. I love helping people with their goals. So it's a great place to reflect on your progress. Think about what you want to do in the coming week.

Oh, I want to just. Just start off with.

And then also brainstorming any hiccups you might be experiencing in a little bit of a deeper session. So I do those two days a week.

The.

The goal and the skill calls rotate throughout the week.

If you have trouble connecting with others, it is not your fault. We are not naturally good at learning people skills or communication. And I think there's a myth if.

You throughout on different days.

I just wanted to feature Alex, one of our people school students. She just wrote I'm going through those courses now and they're wonderful. So April goes through courses with you also. And so it's just a great little. They're great little bonuses. Oh, Alex, April, so supportive.

Thanks, Alex.

I love want to be charismatic. You have to be born charismatic. And that is not true. And so if you don't.

My people who come to my calls that we have so much fun.

And here's by the way, a list of these courses for you. So body language Mastery, which was 400. Decode micro expressions. Know how to be charismatic or correct others like me. I thought this thing was wrong with me for the longest time. It is not your fault. I 49 all these courses are now included in people's school for those in that labs section. So all in one. I wanted to just have all the content in one place. You could go through them as you wish. This is the communication business course. I wish I had had, but better. It's everything that I think. I think we need a system. Like literally, we need to study communication just like we study for math or science or programming. And so I think this system is a blueprint for how to communicate with others and that people need to know to be able to communicate and level up their relationships. We also have our AI tools, which I won't spend too much time on because I want to make sure I get some chat questions. These are ask you anything tools. We have a Vanessa AI that you get access to. We have a charisma coach that analyzes your charisma communication. We have an elevator pitch that is what peopleschool is. So peopleschool is a coaching program for high achieving professionals. We work on your pitch AI coach which works with you on your elevator pitch based on the science of what makes an effective elevator pitch. So that is incredibly helpful. I also by the way work with you in your elevator pitch during office hours. One of my favorite things to do. We have a conversation simulator where you can social skills, your interpersonal intelligence, your teamwork and collaborative abilities and just call me. We actually have that in AI coach. You can also practice some of these conversations especially if you're working with difficult people or passive aggressive people or toxic people. You can literally it's your general relationships. So social, professional and romantic. We have lots of students who are tell the AI I have a toxic co worker. Here's what they're like. Can you practice with me and ol's? Our students come in with lots of different goals. Whether you just want to work on your communication at work or you want to work in practice with you based on that scenario. And then of course we have our small talk starter pack which is all the different questions you can use to make better small talk. One of our students, Dr. Harvey, he was working on presentation skills. He had such a profound journey going through people at home. These skills are multi use. Once you know how to have good comfortable school, he uses them. He's had TED talks, he's on stage all the time, he's working with patients. And so we just have all different kinds of students who are going through and changing other people's lives. Lives. And that's why I always like to feature Dr. Harvey is I want you to be impactful. I want you to get your goals but also so many of you station it can happen in the boardroom, it can happen over dinner, it can happen with your kids. Thank goodness people who are helping others with your lessons, with your coaching, with your services. And so if I can skills work that way. And in people school I teach you 12 core people skills. I built it just like a help you help others. That is my favorite. And so I'm always so excited to hear that when people all just course I literally was like what is the college course? I wish I had and I built those 12 scale coming with those kinds of goals. We have a seven day money back guarantee. So if you come in, you're like, oh, no, not for me. No worries. We want you to feel welcome. And we actually have a new student welcome session coming up. I just posted that slide, April. It's I think 11am Eastern on July 25th. Yes. Yes.

Next Friday.

Yes. Yes. So we really want you to join the new student welcome session. You're in this summer 2025 class. We really want you to join them. We are increasing the price soon, so the price will be increasing and we are going to. We have 12 months access of labs to labs now, but that's going to go down to six months of access. We realize that we have so many students who are coming through office hours that we want to make sure that you're maximizing your learning time. So right now, this is the last chance you'll have for 12 months of access. And this is. Our price is going to increase soon. I'm not sure if it's going to be this fall or January, but it's. It's coming soon since we're adding so much. Okay, I want to take some questions from chat. Thank you so much for waiting. Any. Any questions from chat that I can take? I think Scott was going to maybe feature some by the way, if you want April's it is completely virtual. We have students all over the world. In fact, I think we have some people school students here. If you're a people school student, definitely say hi, I think Dave was here and Bara was here. We have students all over the world, so we made sure that it's completely virtual so you can take it in your time zone. We also have live coaching. You can join our coaching calls. April leads our calls and she'll come on and talk about that later. You can take this anytime, anywhere. I built it for busy people so that you could do this one or two hours a week over lunch or a learning hour and you can watch at your own pace because I know that sometimes some people like to. To watch a bunch of lessons on one day. We could go to. While Scott's grabbing them, we can go to the Merrily had a great question. I don't know if I love this question. It was from. From one of our email subscribers.

Can you hear me?

Oh, yes, I hear you. Gotcha.

I'm back. You want for merrily. Okay. So Merrily.

That's also great too. But it's built for busy folks. You can kind of add it in as you need says how do you.

Keep a positive relationship with someone as a friend, but you don't know what mood they'll in be in. Each day I volunteer with someone and they're great and fine to work with, but sometimes they're not the nicest. How do you approach that?

Okay, I saw a question in chat that asked, oh, in people's school, do you talk about dealing with. I spent 12 years researching this course before I built it. So it took a lot of research. We have thousands of graduates have gone through it and we put $200,000 of research and development into difficult people. Merrily, this is exactly it. Yes. Okay. If someone is rude to you or they're being difficult or they say something inappropriate, the very first thing that I want you to do is actually pause and let their bad. You build in the course, making the course, building the curriculum, creating a system for learning. Community, bad behavior, stay in the air. A lot of the times what happens is someone says something rude or they're harsher than they meant, or they say something kind of extreme, and then we immediately jump in and like, hey, how dare you. Actually, if you just are like. And I want you to even show like surprise on your face, like eyebrows up, you can even back up. This is a dictation. So it is everything that you could possibly need. As I mentioned, this is 12 core skills and you get lifetime access to these skills. My goal is that you're watching this whenever you need it. Oh, you have an interview coming up. Great. Rewatch the 12 skills. Oh, you're dating again. Great. You're gonna, you're gonna be able to watch the 12 skills. I want these to be your tools in your back pocket. You can watch them whenever you need. You can watch them on your phone. You can watch your iPad. We have them completely mobile behavior that is a way subtly to be like, whoa. Oftentimes if you just pause, they will apologize or correct themselves. So if someone says something, let's say in a mean tone of voice and you go. And you go, sorry, sorry. Let me try that again. Often. So first just pause, let their bad behavior sit in the air, see if they'll correct it and give them non verbal feedback that that was whoa, eyebrows up, distancing behavior. Second is you can say that was harsh or friendly. A lot of students tell me they watch them on their computer and take notes, but then they listen to the audio transcripts on like a run or they watch them on their commute as like a way to cement it, which I love. Like, oh yeah, watch it every which way. Each of these skills are tools and so I want to just Briefly go through what these skills are. We start with beginner and we move. You can say, oh, wow, that took me by surprise. Give them the surprise. I think that a lot of times I want to assume the best in people. And so if they're negative or they're saying something rude, letting them, Whoa, that was a lot. Or that was harsh. It can let them correct themselves. Or at least you've made your point. Heard the last thing you can do. Especially since Merrily, it seems like you don't know what this person's mood is. I, I like to be radically transparent. So you can be playful with this and be like, so what's the mood this morning? Are we angry beaver or are we happy Pappy? Right. What's the mood this morning? I think that being playful with someone's maybe emotionality or volatility or moodiness is a way of pointing out very gently that you don't know what mood they're going to be in. So that's the bravest. All the way to advanced. So first skill is all about the charisma formula, how if you're willing to be brave. I love that you are going to make a great first impression and continued impression every time. Second we talk. All right.

Do we want to. Yeah, just keep on going. Do you want.

Oh, no, I think we've got one. Oh, there we go. Bryce got one. Yeah, yeah.

Bryce, do you want me to read it for you? Hi, Vanessa. How do you protect your focus on your inner and outer circle as you meet more and more people? Oh, this is a good one.

Okay. You only have limited energy. And if you're more extroverted or amrovertly, think about how do we set others up for success? How do we pre communicate with the kinds of behavior cues we use? And getting your people to take Notice of your ideas 3 is all about being engaging. So once you've made that first impression, how do you begin to captivate people? How do you begin to be memorable? 4. This is one of my favorite ones is leaning towards extrovert. You can burn yourself out with great people, but just trying to do too much. So here's what you need to ask yourself. What nourishes you or what charges your social battery? I have noticed that I have friends that I see because they're on the rotation, right? Like I'm on a walk rotation with them or I'm on a dinner rotation with them, but they're not bad by any means. Like, it's. It's lovely, but I don't like, look forward to it all week. Capturing attention. I talk about skill number four a lot in our office hours. This is all about making or. We tend to have sort of similar conversations at dinner. I think that those are not as nourishing for me. They're not as social battery filling for me. So what I'd ask for you is, who on your inner and outer circle list do you look forward to? Are you just like, oh, I cannot wait to see them when you leave? You have more energy, not less energy. Those are the people you prioritize. And if someone isn't doing that for you or you just feel like ambivalent, letting yourself stand out, your ideas stand out. How do we capture attention? And specifically my scripts and templates for how to answer the question, what do you do? So we have a big word like, you're like, sometimes they shouldn't be in your inner circle. They should move to your outer circle or shop on that. 5. Okay. You've made your first impression, you've been engaging, you've captured attention or beyond. I think that's a way that we make sure that we're keeping our relationships fresh. It's a hard self check too. Such a good question, Bryce.

Yeah, awesome. Here's the next one. What's the difference in communicating social?

How do you build trust? That question that was asked earlier, how do we deepen trust?

How do we level up versus communicating professionally? So socially versus professionally.

Okay, so acquaintances to friends, friends to partners. How do we build trust with the people around us? Okay, after trust comes power. You know, how do we make a bigger impact and influence on people? How? There isn't as much as you would think in that the basic rules of conversation and connection are the same. The basic rules of communication and connection are the same. So what this means is that when you're connecting with someone, you want to build oxytocin. That proves connection. In connecting with someone, you want to break social scripts and you own your presence. And we do this vocally. So I talk a lot about vocal tips. In connecting with someone, you want to make sure that you're honoring and respecting them. So the basic rules are actually the same for both. What's a little bit different is the level of formality. So I would say for social interactions, you can be less. In this section, I had to talk about likeability. I considered having. Normally you could be more vulnerable. You might even be able to go to level two or level three. We talk about this in skill number seven and people's skill number seven as skill Number two, because likeability is such a. It's critical for our success at work. But it's pretty advanced, so it was too much too quickly. So that is our seventh skill and it is an advanced framework on likability. I love teaching. How do you level up with someone, with a colleague you might not want to go very deep. Like, they don't need to know your deepest, darkest secrets with a friend to feel intimate. You would. So I actually will give you questions you can use in each of those three levels. Now, I also want to introduce. I have three more people I want to introduce on the team. So let's pull those slides back up. The science on this is super robust. It's one of my favorite lessons. 8. Decoding. Okay, so if you are thinking about people's school or you have more questions, I know that we're already getting late. I want to give you three of our amazing people school ambassadors. These are our resources for figuring out if people school is the right choice for you. They can answer your questions about what is people school, what are your goals? And they are also goal experts in themselves. So. Araldi, Lisa, Anthony, say hi. I'm actually going to start off with Araldi, Araldi, would you mind saying hello? And also what kind of students you like to talk to and work with. You've talked to hundreds of our students. Remember how I mentioned extroverts can really elevate their social skills by predicting behavior? That is this lesson. How do we decode people and spot hidden emotions? 9. My conversation blueprint. This is the research I've been working on so hard over the last decade. And you really know in depth.

This is a good one. This is a good one. Personally for me, just, just being in the personal development side of things.

How do we make conversations count? How do we become a master conversationalist?

I think really individuals that are just driven, right, they're hungry, they want to go, they want to just get to the next level, progress, grow. And I think that alone has been one of my most favorite students just to kind of enroll with and actually help out with just because they also always get the best results. They're always the most committed, they're always most driven. Take action.

So how can we be assertive with our needs and who we are and still be like, I love it.

Yeah.

I also one, one thing everyone should know. It's every week we get together and we talk about how the week is going and always says, like, we changed, you know, I do not believe you have to Sacrifice likability to be credible. And so this is all about how do you build credibility? How do you use your words to have impact and have lives? Last time week. And so our metrics are about, are we getting students to achieve their goals? How do you make sure that you're getting buy in on your ideas? There are specific skills to hone your asserts. Are we helping them? Are we changing your life? So that's literally how we measure success on our team. And a Raldi is the champion of that. So I thank you so much.

I was going to share as well. I think a quick tip for students as well. They always ask is like, like, how do I just go through this? Like, what's the most efficient way possible? And sometimes I feel like they could feel entitled to just go through everything. Really the main thing as well is like, how Vanessa has just built it out.

I feel like just the 12, 11. This is the most advanced. 11 and 12 are my most advanced.

Skills and skills has been absolutely masterful for the students to start off there and then from there, treat the rest like a menu. And so in terms of like, hey, I need this, I need that, I need that. Because it could feel like a lot initially.

And I try not to let anyone skip. I'm like, don't skip ahead. They all build in each other. Your influence. It is very hard to be authentically influential. And in this skill, I teach exactly what the science says about being influential.

But if you just kind of go through it one, one step at a time, kind of like if you're just running a whole marathon, it's like one mile at a time, like, pass it. And you just make the most out of the program. So, yeah, I just want to share that.

So, Araldi, thank you for supporting our students. They always love talking to you. Yeah. Lisa, you want to go next? Say hi.

Hey, everyone. So I'm Lisa.

Lastly, connections and teamwork. My five.

And I'm actually based here in Calgary, Alberta, Canada. And really, I love working with students who are just, you know, similar to a ra like, they're ready to. To push themselves and grow.

You know, they lean my five steps for being able to be on a team and collaborate. So that collaboration piece I've been talking about a lot, that career, career insurance that comes in skill number 12.

And it comes into the uncomfortable moments, maybe sometimes the awkward moments as well.

Knowing kind of puts everything together. I have been teaching these skills at companies all over the world that these.

Skills they're going to be using for life. You Know like communication affects everything, you know, from relationships to your careers. And you know, the students that we work with, they're learning how to really use communication to just thrive in, in every area of their life. And so I'm very excited to meet some of you and I can't wait to see inside.

And Lisa, probably by the way, if you're chatting with with me on Instagram, Lisa is sort of our goal extractor. She's the one who's like, what are you working towards? What are your biggest challenges? Because we are act and what's amazing is I'm in corporate. I'm seeing people activate them and now I get to teach action oriented. So if we can figure out your goal and your challenge, we're trying to solve those together. So Lisa is very good to you. But my favorite part about people's school is that anyone can take it. So you don't have to come to a corporate workshop to hear me see it. I also believe so what you learn is one part of people's school, but the second part is who you're doing it with. Asking about that. Okay, Anthony. Anthony, say hello. Hi, I'm Anthony. I'm actually based in Chicago. Success is contagious. People's school attracts very and the students that I love working with are those.

Who are ambitious, have big goals and.

You know, really just want to improve themselves so that way they could take on new and challenging goals and they also understand the power of connection and networking. Yes. And Anthony has been helping students for a long time. So we were very lucky to have him be able to help people students because he helps students on his own. So I felt very lucky when Anthony was willing to join the team and talk, be smart, very kind, high achieving people both to all of our students. So they are resources for you. We are resources for you. If you entrepreneurs pivoters when we are around the right people, I think that magnifies our goals. It helps us be around people who are also growth mindset who are also learners. And it is the best way to build your network are like I just need to figure out if this is the right fit. I need to figure out if people school is the right goal. There are people school ambassadors. You can actually call them. You can book a call on. I'm going to put up the QR code actually it's right there for you. We can make it big if we want. You can schedule a call on their call calendar so you can just talk to them and ask your questions. Then I am waiting for you. On the other end you can tell them your goals. They're going to talk to you about your challenges. Once you get into people's school, once you enroll, if one of your goals is to build your network, why not start with people who are already growth minded and working on their people. I am waiting for you. You write a welcome message if you'd like. Only optional. My introverts don't have to people skills we have. I break this up into three different buckets. I think we have three different buckets. You come in, you tell me your goal, you introduce yourself, we welcome you. Then I start tracking your progress. It is a coaching program. You start watching lessons. You can comment if you would like. We have a live people school students. The very biggest bucket is professionals. These are super high achieving corporate folks who are looking to level up their career. They're looking to get more respect at work. They really Office hours coming up. We have the welcome session coming up. April has live calls, two live calls a week. And so we are supporting you as you learn. And in a matter of days you will notice a difference. If you watch a lesson, you will begin to immediately apply it. I actually think that the real start change starts happening in skill number two. So if you watch skill number one and number two you are. They want to be indispensable at work and they're sometimes overlooked or underestimated. That's my first group. Second group is entrepreneurs. We have a lot of entrepreneurs who are building their own business and they're realizing they have a great idea or a great service but they have to know how to sell it. They have to know how to raise money. They have to know how to pitch on Shark Tank. They have to know how to give a ted. Just that you will start to notice a difference. In fact, I will even say this is a big one. You will never write an email the same way again. You will never write an email the same way again. And that happens literally within the first two hours. So I hope that this is the right choice for you. If not, I'm happy to keep helping and keep answering your questions. I am dedicated to posting free public education every single week. I post free videos on YouTube so you make sure to follow me there. You also can join my newsletter which I write every single newsletter. And I always try to be aggressively helpful. That is my theme is how can I help you more. So if you have more questions for me, I'll do another AMA coming up. If you'd like to answer your questions And I hope this is Helpful for you. Please go talk. I think later I'm going to talk about Neil, one of our students. His goal was to be able to deliver a TED Talk. He's an entrepreneur. And the last group is our pivoters. Oh, I love our pivoters. Pivoters come to people's school knowing that they need to do something different in their career, but they're not sure what. They're like, something is not working. I need to pivot to a new company or a new job or maybe a side hustle. And there you book a call with Anthony Araldi or Lisa to answer your questions. And I will see you in using People school as a launching pad. I love, love our pivoters. There's sort of three I've seen, like, learning steps, usually right away. Usually people notice a difference in their own behavior immediately within the first few lessons, they notice a difference. And I see this with our student comments. I, I read all of your comments. So as you watch lessons, you have an option you don't have to to share your aha moments, to share your goals. And I read them every week. It's a here part of my week, and I get to see immediate use of these skills. You should be able to be like, wow, I can immediately use this. Today I noticed after a couple of weeks, I watch students go through the lessons. Others start to notice the difference in you. People say to you, oh, my gosh, you just, I loved your presentation today. It was so different than normal. Or, wow, you just seem so confident. Or I've just loved talking to you recently. Others begin to give you feedback on how you're doing because you're a totally dynamic communicator. You're communicating in a different way. So I notice that happens after a couple of weeks. And by the way, the faster you watch the lessons, of course, the faster the change. My goal is that by skill 12, you have a completely new way of interacting. And my favorite comments to check are seeing those skill 12 comments where people begin to say, whoa, I never knew I could interact in this way. And that is my favorite. A new way of interacting at work, a new way of interacting with friends, a new way of interacting with family. So that's by the end of the 12 weeks. So how do we do this? I am working with you. This is a live coaching program, so we have the core modules which you can watch at your own pace. Again, it's for busy professionals. You could add questions and comments right after each video. So right after each video, there's A box for you to ask your questions and comments. I read them as well as Raya, our team member, reads them with you. You also have bonus content. Because I recorded this class and we've had hundreds of thousands of students go through it. We've added modules. Like for example, we didn't have a module on AI. You got to add one. I added modules based on what people are like, oh, could you talk about finding your people or cold approaches? So we have, I think it's 33 different bonuses right now that we've accumulated over the years. So you get to watch all the bonus content and we are constantly adding those. We also have audio and transcripts. We had requests from students. Could they just get the audio? So we have that for you if you want to just listen to it, as well as transcripts to follow along. So bonuses. I have a couple of them here. I'm not going to go through all of them because there's so many of them. This is only I think the first 10. But as you can see, there are so many bonuses. You get access to how to cold approach, how to deal with difficult people. I give you a little productivity course. So I got a lot of questions on productivity. So I created a little productivity course for you. Even how to take the perfect profile photo. I gave you my pre event meditation. I have a Captivate secret chapter. So there was a chapter that I didn't put in Captivate and I only share it with people, school students. I really loved it. I really loved it. But the book was too long. They were like, it's too long. You have to pick one. So we have a bunch of bonuses in there. This is just 12 of the 33 that we have in there. Most of our students re watch this course twice per year. Most of our students rewatch twice per year. I found that oftentimes they watch it for the first time and they watch it around New Year's or around a birthday or around a like a work anniversary. And so our students, you are constantly hopefully reusing this lesson, especially as new goals are created. I had just, I wanted to share Jerry's. So Jerry said, I'm back. I'm Jerry from Atlanta, Georgia. So I started People School in September and while I only completed 35% of the school, I can honestly say it's because People School helped me go from a one man show to a small business with a staff. I'm excited to restart this journey and polish what I've learned and very excited to unlock 8 through 12. I just share this because even in just the 35% that he had, he was able to use it right away. Again, you should be able to notice a difference right away in those, in those early skills. Mobile friendly, so you can take it on the go. For all my commuters and people who like to watch while they cook, a thing that we added recently is we are SHRM certified. So if you are in SHRM and you want to get a certification, we count for those hours you can get use it for your certification. You also get a little certificate when you graduate to show to your manager. So if you want to really stand out in your next performance review, if you are applying for jobs, you want to add something to your resume. You can add this to your resume. You can even add it to your LinkedIn profile with a little badge. I think that this is career insurance. In the age of AI, we are going to have to show that you're investing in exactly what AI can't replace, which is your ability to communicate and collaborate. So I want you to be able to add this to your resume. I want you to be able to send it to your manager. There are so many different types of goals. The very first thing you do in people's school is you pick a goal and you share it with me or the group. They're all different. So just a couple of examples. Landing three new clients, asking for a 20 raise, adding 100 high quality conducts to my network. These are just the types of goals that we work with students on. Ah, oh yes, I love this one. We added an animation to this slide which I was excited about. So this is just a story from Debbie who basically talked about her goal for people's school was getting a new job at a higher level. And she had a different way of interviewing with a very different approach to how you interview and how you approach interviews. Not only did she have more fun interviewing, she got the position and got a hundred thousand dollar raise with a more senior position. So very specifically, we are trying to help you achieve your goal, whatever that goal is. Oh, this is Neil. So Neil had a goal about doing a ted talk, a TEDx talk. And so he came into people's school looking to work on his presentation skills, his stage presence, his networking ability. And he did. We got to watch his TEDx talk. I was like so fun cheering him on. He was selected and delivered his TEDx TEDx Detroit presentation. In fact, the Discovery Channel shot an episode on my company and I got to be one of their scenes. This is the kind of goal it was I never could have imagined that people could use these skills in all these different ways. And so it's my favorite to see how different goals are being used. I want to answer a couple of specific questions that I often get and I got these in the ama. I'm not sure if I should join people's school. I don't have enough time. I built this course for busy people. In fact, the more you the easier you're able to communicate, the more time you will see save. Miscommunications cost you back and forth. Emails where someone doesn't understand you cost you. So the busier you are, the more effective and efficient your communication should be. So not only can you watch this course in an hour or two a week, you can really condense your learning. Also, the better your communication are, the more time that you're going to save with others. I'd had some fun people math here, right? How many minutes a day do you spend emailing with people? For me it's in hours. I don't even know if I can do minutes. How many minutes a day do you spend talking to people on the phone or in person? How many minutes a day do you spend thinking about what someone will think, say or do? Those are the minutes I want to optimize. Every time you're communicating with someone, is there a way to save time or efficiency on it? So for busy people, this is especially important. You need your communications to be clear and precise so you have time to focus on the really important stuff. What percent of your job goals or to do list involves at least one other person? The more that we invest in this, the more time we get back. I really want to make everything easier. I think there are shortcuts in conversation that no one talks about. I think there are shortcuts in being assertive and there are shortcuts with predicting emotion. And I don't know why we don't learn these in school. So I decided to create the school. So I'm hoping that these shortcuts are going to save you time. The next question I got was do people skills help me if I am a. And then it was everything. Doctor, masseuse, teacher, stay at home mom, teenager, college student. Yes. If you work with people at all in any capacity, these frameworks will help. So no matter what your role is, no matter what your job is, whether you're a stay at home mom or stay at home dad, it will help if you were ever communicating with another person.