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In this solo talk, Vanessa Van Edwards explains that many high‑achieving, intelligent individuals possess strong ideas and results but often fail to convey warmth and competence effectively. She distinguishes between actual warmth/competence and the perceived versions that others judge, arguing that under‑signaling these traits leads observers to doubt and dismiss the speaker. Van Edwards notes that smart people typically focus on content preparation while neglecting delivery practice, resulting in muted social cues. This lack of cues hampers trust, credibility, and charisma, especially in virtual settings where video and audio limit body language, handshakes, and other non‑verbal signals. Consequently, presenters must work harder to intentionally project warmth and competence to be trusted and believed.

Chapters

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