Say 'I don't know' to gain trust #substack #shorts

When you don't know something, say so. Admitting gaps in knowledge builds trust because it signals you're being honest, not performing expertise. Humility protects your credibility and makes you more confident in what you do know.
Chapters
questions at the end that are challenging you or topics that you don't know about. And so one of the things that really helped me on these is to have this mindset of, this is what I know and this is what I have experienced, this is what I don't know, this is where I think we can find out. And being very honest about what you know and owning your knowledge, owning your experience, and be confident about that part, but also being very humble about what you don't know. And in fact, in one of the recent sessions, they asked me a topic that was really complicated, and I said, if I'm very honest, I don't think I'm qualified to answer that question. And in fact, if you wanted me to give you a proper answer, I think I would have to partner with a psychologist. And that's what I told them— owning what I know and my experience, but also being open and candid and humble about what I don't know. And when you take this approach, it really helps you be very confident because you're not pretending to know everything. You're just very clear on what you know, what you don't know, on what you own, and what you would need help to be able to own.
That's one of those things that is magically reverse thinking. Because if you're willing to say, I don't know, then people can trust you or will trust you far more when you say, I do know. Because they know that you're not pretending to know everything and you're, you're willing to say so. That, that plays rather well with what happened to me, which was primarily— I'd call it fear of judgment. Um, I was just afraid of making a mistake and, and that people would think, oh wow, he doesn't know as much as I thought. Because in the end, usually what I've done is teaching.
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