Service Agreement - Trisha Aligway (2)
This document is an Assigned Staff Individual Agreement dated February 1, 2024, between Trisha Aligway (the Contractor) and Customer Series BPO, LLC (the Customer), facilitated through an unnamed Service Provider. The agreement establishes Trisha as an independent contractor assigned to provide medical billing and revenue‑cycle services outlined in Schedule 1, which include referrals, eligibility checks, claim preparation, payment reconciliation, appeals, patient communications, and related billing operations. Key contractual provisions cover: (1) the independent‑contractor relationship and prohibition of employee benefits; (2) ownership of all work product and intellectual property by the Customer, including work‑made‑for‑hire language and a power‑of‑attorney clause; (3) strict confidentiality obligations for all proprietary information; (4) representations, warranties, and indemnification obligations of the Contractor; (5) fee and expense payment through the Service Provider; (6) term and termination mechanics, with survival of core clauses; (7) prohibition on assignment by the Contractor and the Customer’s right to assign; (8) remedies including injunctive relief; (9) governing law (Arizona) and jurisdiction; and (10) miscellaneous provisions such as export controls and amendment requirements. The agreement is executed electronically by Heidi Jost on behalf of the Customer and accepted by Trisha Aligway.
Topics
Independent Contractor Relationship and Scope of Medical Billing Services
Defines Trisha Aligway as an Assigned Staff independent contractor providing specific medical billing and revenue‑cycle tasks as detailed in Schedule 1.
Intellectual Property Ownership and Work‑Made‑for‑Hire Provisions
All deliverables, inventions, and work product created under the agreement are owned exclusively by the Customer, with explicit work‑made‑for‑hire language and a power‑of‑attorney clause to secure IP rights.
Confidentiality Obligations and Exceptions
Mandates strict handling of the Customer’s confidential and proprietary information, outlines permitted disclosures, and requires prompt notice of any breach or legal compulsion.
Representations, Warranties, and Indemnification
Contractor warrants authority, skill, compliance with laws, and originality of work; Customer warrants authority to contract. Contractor must indemnify Customer for breaches of these warranties.
Term, Fees, Termination, and Survival of Core Clauses
Specifies the agreement’s open‑ended term, fee payment through the Service Provider, termination mechanics, and the survival of IP, confidentiality, indemnification, and other essential provisions.
Governing Law, Jurisdiction, and Miscellaneous Provisions
Designates Arizona law as governing, includes export control restrictions, amendment requirements, and execution via electronic signatures.
Schedule 1 – Detailed Medical Billing Duties
Enumerates 15+ specific tasks ranging from referral acquisition and eligibility verification to claim submission, payment reconciliation, appeals, patient communications, and reporting.