Costain Cut Site Reporting Time by 40% | Case Study | Gather

5 Feb 2026 · 1 min

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In this promotional case‑study video, William Doyle MRICS explains how Costain, a Tier‑1 UK contractor, achieved a roughly 40% reduction in daily site reporting time on major programmes such as the A12 upgrade and the Gatwick Station redevelopment. By partnering with Gather, Costain’s PMO and commercial teams mapped the NEC reporting requirements for each subcontractor package, then configured a unified Gather workflow that captured access processes, activities, events and resources in real time. The platform forced every subcontractor to follow the same high‑bar, auditable reporting playbook from day one, delivering consistent daily reports, clearer visibility for leadership, and faster decision‑making. The video highlights the quick deployment, ease of adoption, and the strategic advantage of having consistent, accurate records across a complex supply chain, ending with a call to book a demo of Gather.

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Tier 1 contractors like Costain don't leave consistency to chance. It's part of their DNA, and it's how they deliver some of the UK's most complex infrastructure programmes. On the A12 upgrade and the Gatwick Station redevelopment, it meant every subcontractor working to the same playbook from day one. Gather was a huge part of that, turning hundreds of records into one clear, consistent picture that leadership could act on. There were multiple subcontractor packages, each with their own teams, scopes, and reporting style. Every single record had to match the same high bar. It had to be auditable, consistent, and accurate. Costain chose Gather to make consistency a given. Working with Costain's PMO and commercial teams, we mapped out exactly what needed capturing under NEC, right down to the scope wording for the subcontractors. Then we configured Gather so that every package would follow the same workflow, from access process, activities, events, and resources. They were all captured in real time, not days later. From day dot, the impact was obvious. There was consistent daily reporting from every subcontractor, and reporting time was cut by nearly 40%. Quick to deploy, simple to adopt, and part of how Costain delivers today. Big projects don't slow down for messy records, and neither should you. Gather gives you the consistency, clarity, and confidence to keep things moving. Book your demo now to see it in action across your supply chain.