Costain rejected 15% of change events weekly

2 Jun 2026 · 1 min

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1:21

In this promotional YouTube case study, William Doyle MRICS explains how Tier‑1 contractor Costain leveraged the Gather platform to enforce consistent, auditable reporting across multiple subcontractor packages on major UK infrastructure projects such as the A12 upgrade and Gatwick Station redevelopment. By collaborating with Costain’s PMO and commercial teams, Gather was configured to map NEC capture requirements into a unified workflow covering access, activities, events, and resources. This enabled real‑time data capture, daily reporting from all subcontractors, and a roughly 40% reduction in reporting time. The narration emphasizes Costain’s culture of consistency, the simplicity and speed of Deploying Gather, and ends with a call to book a demo to see the solution in action across a supply chain.

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Tier 1 contractors like Costain don't leave consistency to chance. It's part of their DNA, and it's how they deliver some of the UK's most complex infrastructure programmes. On the A12 upgrade and the Gatwick Station redevelopment, it meant every subcontractor working to the same playbook from day one. Gather was a huge part of that, turning hundreds of records into one clear, consistent picture that leadership could act on. There were multiple subcontractor packages, each with their own teams, scopes, and reporting style. Every single record had to match the same high bar. It had to be auditable, consistent, and accurate. Costain chose Gather to make consistency a given. Working with Costain's PMO and commercial teams, we mapped out exactly what needed capturing under NEC, right down to the scope wording for the subcontractors. Then we configured Gather so that every package would follow the same workflow, from access process, activities, events, and resources. They were all captured in real time, not days later. From day dot, the impact was obvious. There was consistent daily reporting from every subcontractor, and reporting time was cut by nearly 40%. Quick to deploy, simple to adopt, and part of how Costain delivers today. Big projects don't slow down for messy records, and neither should you. Gather gives you the consistency, clarity, and confidence to keep things moving. Book your demo now to see it in action across your supply chain.