How Costain tracks every subcontractor

17 Jun 2026 · 0 min

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In this segment of the Costain video, the commercial/supply‑chain speaker explains how the company’s change‑management approach has become more open and honest, strengthening relationships with subcontractors. By digitising data capture, the team reduces manual entry time and gains real‑time leading indicators that highlight emerging risks and opportunities. These insights enable Costain to act preventively, managing processes and decisions before issues arise rather than reacting after the fact.

It allows the agreement of change and management of change to be a lot more open and honest, which is one of the key things to having a good relationship with our supply chain. What the data also does as a commercial team is whilst we're saving on the time to input, we're actually— the data gives us leading indicators of where potential opportunities may be or risks may lie. So we're looking at leading indicators that allow us to manage the process and our decision so that we're looking at prevention rather than cure.