How real-time records change NEC contract management

11 Jun 2026 · 1 min

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In this segment, William Doyle MRICS explains how NEC clause 10.2, which mandates mutual trust and cooperation, is best supported by maintaining a single, collaboratively produced set of real‑time records across the supply chain. He argues that a shared “single truth” simplifies trust, reduces the need for multiple conflicting record sets, and lowers risk by preventing disputes over factual information. Doyle emphasizes that investing in robust record‑keeping is more cost‑effective than spending on adjudication, echoing the view that avoiding risk is preferable to merely mitigating it.

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I think the culture, it's underpinned in 10.2, acting in the spirit of mutual trust and cooperation. So if we think about the behaviors that bring about trust, you know, having a good set of records that you— a single truth that you've collaborated on their capture and you've jointly established the mechanics around that, then that's bound to make that journey of trust a little more straightforward than having your own set. 2 or 3 sets, however many we might have depending on how broad the supply chain is. So that's important. I think also, you know, a bit like risk, avoiding it altogether is better than mitigating it. So if we've got good records, then we won't need to argue about the facts, do we, as my friend Robert Jarrod says. So let's try not to argue about facts. And my belief is probably that having invested in capturing good records will, will be far better than investing in lots of adjudication.