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In this segment of the YouTube video, William Doyle MRICS recounts the founding story of Rail Diary, describing how he met Paul—now the CTO, formerly of the digital agency Gather Digital. Doyle explains that the core insight behind Rail Diary is that data entry on construction sites should not be modeled after spreadsheet tables, which are designed for data interpretation rather than capture. He argues that simply porting a QS‑built spreadsheet onto a tablet is ineffective for field workers, especially in challenging conditions like rain. Instead, the solution is to provide a structured workflow that makes on‑site data entry intuitive and reliable, ensuring that workers can record information correctly despite environmental constraints.
