In this video, former quantity surveyor William Doyle recounts a £20 million loss on the Northwest electrification project that occurred not because the work was incomplete, but because the project’s records were scattered, unstructured, and not contract‑ready. Paper diaries, inboxes, half‑filled forms and WhatsApp messages meant the claim could not be proven, so payment was denied. This experience highlighted that, on large construction jobs, proper records are the primary protection against financial risk. Doyle explains that the same problem recurs across the industry, with commercial teams spending excessive time reconstructing timelines from disparate sources, leading to failed claims and undefended delays. To prevent such losses, he founded Gather, a business that uses AI to capture, organise, and deliver contract‑ready construction records in real time, turning unstructured site data into defensible documentation and freeing teams to focus on risk management rather than firefighting admin.
