
In this segment, William Doyle MRICS explains how NEC contract culture, especially clause 10.2 which mandates acting in the spirit of mutual trust and cooperation, is reinforced by maintaining a single, collaboratively created set of records across the supply chain. He argues that a shared “single truth” simplifies trust, reduces disputes, and avoids the need for costly adjudication. Doyle emphasizes that proactive investment in robust record‑keeping is a more effective risk‑avoidance strategy than trying to mitigate risk after the fact, quoting his colleague Robert Jarrod’s advice to “not argue about facts.” The overall message is that disciplined, joint record capture underpins the NEC ethos and safeguards projects from unnecessary conflict.










