In this promotional video, William Doyle, a former quantity surveyor and founder of Gather, recounts a £20 million loss on the Northwest electrification project that occurred because the project's records were scattered, unstructured, and not contract‑ready. The lack of provable evidence meant the claim failed and payment was not received. Doyle explains that this experience highlighted how essential well‑organized, contract‑ready records are for protecting commercial teams against losses. He describes the widespread problem of commercial teams having to chase down site diaries, WhatsApp messages, and other fragmented data to reconstruct timelines after the fact, leading to undefended claims, delays, and excessive administrative firefighting. As a solution, he founded Gather – a single platform that centralises site diaries and evidence, turning unstructured data into contractual records, enabling teams to defend claims, manage risk, and focus on value‑adding work rather than admin.
