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In this brief presentation, William Doyle MRICS argues that while the method of capturing records has shifted from paper to digital, their importance has only increased. He outlines three core arguments: (1) Digitalisation enables records to move beyond reactive, paper‑based processes to become proactive tools for forecasting, risk understanding, and mitigation on construction projects. (2) Maintaining a single source of truth for site records builds the trust that NEC projects are known for and enhances collaboration among clients, contractors, and suppliers. (3) Linking site records with other systems—such as contract management and programme tools—creates powerful new data capabilities that were previously unimagined.
