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In this brief segment of the YouTube video, the speakers critique the reliance on disparate Excel sheets and Word documents for project data, noting that the resulting information is ineffective for decision‑making. They describe a shift to a unified system where all stakeholders receive updates directly in their inboxes and can view a shared project diary each morning. This centralised approach brings the team closer to on‑site activities, ensuring timely follow‑up on early warning notices, compensation events, and the capture of otherwise missed costs, thereby improving commercial outcomes.
