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In this brief segment of William Doyle MRICS’s YouTube video, two speakers contrast true project management—shaping future outcomes—with the routine task of merely administering records. Speaker A criticises the habit of keeping records solely for compliance, calling it miserable, and advocates for capturing data efficiently and feeding it back into the project management process to improve outcomes. Speaker B explains why record‑keeping has traditionally been emphasized: to provide a robust audit trail that demonstrates compliance with health and safety, quality assurance, and engineering assurance requirements, thereby proving that the work was built safely, to specification, and to the required quality.










