The NEC compliance gap that real-time data closes

5 Jul 2026 · 1 min

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1:02

In this segment of the YouTube presentation, William Doyle MRICS explains how the NEC contract’s clause 10.2 – which mandates a spirit of mutual trust and cooperation – can be operationalised through a single, collaboratively‑maintained set of records across the supply chain. He argues that a shared “single truth” of real‑time data reduces the need for multiple, conflicting record sets, thereby simplifying trust‑building, preventing disputes over facts, and ultimately avoiding costly adjudication. Doyle cites the principle that avoiding risk is preferable to mitigating it, and references a colleague, Robert Jarrod, to reinforce the point that good record‑keeping eliminates factual arguments.

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I think the culture, it's underpinned in 10.2, acting in the spirit of mutual trust and cooperation. So if we think about the behaviors that bring about trust, you know, having a good set of records that you— a single truth that you've collaborated on their capture and you've jointly established the mechanics around that, then that's bound to make that journey of trust a little more straightforward than having your own set. 2 or 3 sets, however many we might have depending on how broad the supply chain is. So that's important. I think also, you know, a bit like risk, avoiding it altogether is better than mitigating it. So if we've got good records, then we won't need to argue about the facts, do we, as my friend Robert Jarrod says. So let's try not to argue about facts. And my belief is probably that having invested in capturing good records will, will be far better than investing in lots of adjudication.