The platform QSs have been waiting for

20 May 2026 · 1 min

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1:02

In this monologue, former quantity surveyor William Doyle recounts a £20 million loss on the Northwest electrification project that occurred not because work was undone, but because the necessary records were scattered across paper diaries, inboxes, and half‑filled forms, making the claim non‑contractual and the payment unrecoverable. This experience highlighted that, for commercial teams, properly structured, contract‑ready records are essential protection against unpaid work and claim failures. Recognising this systemic issue—commercial teams spending excessive time piecing together site diaries, WhatsApp messages, and unstructured data—Doyle founded Gather, a platform that centralises and structures project records, turning them into contract‑ready documentation. Gather aims to eliminate the administrative firefighting that delays risk management, ensuring claims are defensible and payments are secured across construction projects.

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20 million pounds. That's what we were set to lose on the Northwest electrification project. Not because the work wasn't done, but because we couldn't actually prove it. There were records, but they were scattered in paper diaries, in inboxes, half-filled forms. They were everywhere. None of it was contract-ready. None of it was structured. So the claim didn't stand, and guess what? The payment didn't land. That project forced a hard realization: on jobs like these, your records are your protection. If you can't back up the work, then you are exposed. That was the turning point, and that's why I built Gather. I'm William Doyle. I used to be a quantity surveyor. Now I run a business to stop losses like that from ever happening. Because it's not just one project, it's happening everywhere. Commercial teams chasing down site diaries, rebuilding timelines from WhatsApp messages, trying to turn unstructured data into something contractual days or weeks after the fact. And when the pressure is on, those gaps cost you. Claims fall through, delays go undefended, and your team, they spend more time firefighting admin than actually managing risk.