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In this video, William Doyle MRICS argues that the primary driver of construction disputes is the lack of comprehensive, agreed‑upon site records. He explains that maintaining detailed records simplifies project administration and provides adjudicators with a clear factual basis, which is rarely the case. When adjudicators receive a consistent set of records, their job becomes easier, enabling them to support the parties more effectively and steer the resolution toward an amicable outcome. The speaker emphasizes that establishing a reliable record‑keeping system is a practical, preventative measure that can reduce the frequency and severity of disputes on construction sites.
