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In this first‑person monologue, former quantity surveyor William Doyle recounts a £20 million loss on a Northwest electrification project that occurred not because work was undone, but because the evidence of the work was scattered across paper diaries, email inboxes, half‑filled forms and WhatsApp messages. The lack of contract‑ready, structured records meant the claim could not be substantiated, payments were withheld and the commercial team spent weeks firefighting admin instead of managing risk. This painful experience led Doyle to found Gather, a platform designed to capture, organise and render project data into contract‑ready evidence in real time, protecting commercial teams from similar losses across the industry.
