In this brief segment, the speaker stresses that maintaining thorough site records streamlines administrative tasks and makes the adjudication process much smoother. He notes that adjudicators rarely receive a mutually agreed set of records; when they do, it greatly eases their work and helps parties reach amicable resolutions.
I think it goes back to the other point about having these site records just to smooth the process, to make the administration easier. I mean, I, I think it's very unlikely that adjudicators are being presented with an agreed set of records. If they are, then I'm sure their job's far easier to support people and get into an amicable outcome.
