A short dialogue (transcript) discussing whether to train employees remotely or in-person, including a practical example of using a personal home as a temporary training office for about four weeks. The speakers weigh logistics of remote training versus bringing trainees into a home/office for an initial training period.
Remote versus office. How do I train this person? If I do remote, which I want to do.
Inside of your apartment, do you have like a kitchen?
Yeah, I mean I have a kitchen. I mean I could have this person come over and just have them sit down. Yeah.
Honestly, that's what we did when we were training our first office people. We literally had them come to our my personal home. We set up a table right next to my desk and they worked with us for one month before going to their house. And we marketed it as it is a full work remote. However, the training, you do have to come in for four weeks weeks in house.
So what's wrong with like doing like remote training?
It's very difficult. I haven't done it fully, but I would imagine it's very difficult. And here's why. This is the seat that the person sat next to me when I'm modeling stuff for them. I'm answering the phone and I'm using terminology and they see what I'm doing that you don't get that when they start remote. If I were you, I'd bring them in house in my apartment for one full month. I know it's weird. I know it's awkward. They're coming to your home. But like personally for me is what I would do. But if you to try the remote thing, just make sure you got a lot of audio they can listen to. But even then like when you get off the phone and I explain why I said that because this customer said this. Like, you know, when you go back and forth on that, it's just invaluable to have that real in person training before getting pushed out remote.
