Will Kelly tells service operators to stop obsessing over leads and new customers. Instead, track daily actions: doors knocked, calls made, quotes sent. Hit those numbers every day for a month and the results follow, he says, because it's just math.
Chapters
Almost every operator I talk to, whether they are just getting started today or pushing towards half a million dollars in annual revenue, tells me the exact same thing. They say, I do not have enough leads, not enough people calling, not enough signups, not enough new customers walking through the door asking for our services. Track the action, not the result. Most guys track how many leads come in this week and get discouraged when the number is low. Flip it. Track how many doors you knocked, how many calls you made, how many quotes you sent. That is your real scoreboard. Because if you hit your action number every day for 30 days straight, the outcome comes inevitable. It takes care of itself. It has to. It's just math.