Abu Lahya: This Is The MOST IMPORTANT Thing In Business #muslim #entrepreneur #business #islam

Name: Abu Lahya: This Is The MOST IMPORTANT Thing In Business #muslim #entrepreneur #business #islam
Uploaded: 2026-04-01T11:00:27+00:00
Duration: 32 s
Channel: Eyoub (Abu Lahya)
Description: Abu Lahya argues that 95% of a customer's judgment about quality forms in the first 24 hours after purchase. A bad onboarding experience can make a great…

1 Apr 2026 · 1 min

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Abu Lahya argues that 95% of a customer's judgment about quality forms in the first 24 hours after purchase. A bad onboarding experience can make a great product seem mediocre, while an excellent first day can make an average product seem great.

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Alright, and I would say the first impression is the last one. Literally in the next 24 hours after someone bought from you, 95% of their thought process of if your product is good or not is done already. You can have a very bad 24 first hours and an amazing rest of your life delivery, they'll think your product is meh, average. Whereas you can have an insanely good onboarding and first 24 hours, the rest can just be okay, they'll think you're amazing, everything all over the moon. Because they know, okay, I bought this, how did it go? And they attach the emotion that they had from your experience from the first moment that they made a purchase.