Agents of Speech is live!

Ming celebrates 10,000 parents in the free Agents of Speech community and explains why courses stay free while offering paid coaching. The team hired three coaches, shifted away from Instagram toward YouTube and forums, and built tools to simplify therapy for non-verbal children with autism.
Questions this video answers
Approximately 10,000 parents.
Around July of the previous year ("started like maybe July of last year").
Courses and the community are free; coaching services are paid.
Three coaches.
About 30% Americans and 70% from the rest of the world.
Chapters
The people who check out the channel all the time would actually see this later on or, like, get notified. I'm okay with that. I'm just. Even if there's no one watching this live, I'm okay with that. I just want to celebrate. We have 10,000 parents inside of our private community. That makes our community the biggest private community for parents with speech and language delay. That's awesome. And I just want to share with you in this short live that it took us a year and a bit to get there. We started like maybe July of last year to create this free community. The reason behind it was that there were loads of parents in Africa, Southeast Asia, all around the world who didn't have a credit card. No matter if how much of a discount, how affordable we made the courses, it was never accessible to those who needed it. And our company, Agents of Speech, we do make money. Don't worry about that. Some parents will say, oh, man, they're making so many. Like, obviously there are a camp of parents, people who keep on asking in the comments, like, of YouTube and stuff, they keep on saying, like, oh, why don't you make more demonstration videos instead of just talking with a head like this? Right? And the answer is very simple, right? First of all, you have to get consent from parents, which is very, very difficult, you know. Second of all is that how much content can I put out there and cover with a limited number of. Of children and time on. On my hands? So it's better for me to talk like this. All right? Anyways, so there, after we made the community and the courses for free, we got an overwhelming number of parents who started to be a lot more grateful towards the things that we do, that makes me feel at peace. And to those who think that oh Ming and Agents of Speech aren't making any money. And as I say about this, we're not just to pop your bubble. The courses and the community are free. But if anyone wants, like, coaching from us, those are paid. All right? And that's just because it takes our time. So with that out of the way, I just want to tell you my appreciation towards everyone who has joined our community for the past year. It really has meant a lot to us. And I try not to say typical things. You know, I try to be as truthful and as candid as I can. Obviously, in our industry, we try to tiptoe because we're walking on a thin knife. Sometimes we're talking about a person's child, the most precious thing in the world or person in the world. And I usually will piss off some people, no matter in real life or on the Internet. So like, I just want to get this out of the way. I know that when I say things more about autism, virtual autism, whatever, we get more views and right now our, like, our views on social media, YouTube is going down, is decreasing. I'm okay with that, to be very honest with you, because all I wanted to do was to grow the private community. We're the biggest community right now on the Internet, globally. So I'm pretty happy with that. Hi, Evelyn. Hi. So as we are moving forward in agents of speech, right. I hope that we don't have to post as much on Instagram, Facebook, those platforms. I don't really like those places on YouTube, I, I like it a lot more. I use it a lot myself to learn about different things. And I'm thinking about how to get everything started. Like recently I start to answer questions from the community. Right. If you want to ask me questions directly rather than doing lives, I think something easier is that you join the community, which is www.school.com aosh I think the link is in the description. I can hardly keep up with the questions anymore. It's kind of crazy. So go there every week or every two weeks I will make a post about, about what questions you can ask me and then I'll make videos according to that. I think that is going to help a lot more people when I talk about it. And most of the time when I read the video, read the questions, no matter where it's already answered in our free courses. Right. So your best bet is to join the community. Ask there, search first and then ask. Right. And definitely we'll get your questions answered and you know, like, okay, so we're getting some comments here. Much better than Facebook and Instagram just now. I think it's the time of the day as well. We have a lot more Filipinos on our, on our YouTube channel and a lot more Africans. 30% are Americans and 70% are all over the world. Thank you for watching. As a channel with like nearly 50,000 subscribers, which is crazy. I never thought there would be so many people tuning into just me with a head talking. That's superb. And as we go forward in agents of speech, I will be more of a, of someone in the background a little bit more. I will still be the front facing of this whole thing, teaching you the basics of home therapy, obviously. But once you get in, you will see, you will see a lot more of other people helping because we already have three coaches Right, So. Oh, hi guys. So there's a Evelyn's from Philippines. Hello. And then cook with me. I don't, I don't know how to read that word. Sahako is from South Africa. Michelle De la Cruz. Oh, you're from Southern California. Damn, it must be late there. Thanks for joining. And Tamika is here too. Great to see you all, but kind of lost my train of thought. But yeah, so I'm again, I'm making this again to just tell you how many people have joined and how happy I am that we don't have to rely so much on social media anymore. And going forward, my role is to make the courses, the free stuff and the paid coaching packages. The ease, like it needs to be so easy to understand for everyone on the Internet. And anyone who's searching, just like they watch it and they're like, oh, I get how to do it. Because a lot of times I don't have, I'm moving houses. So I don't have my speech therapy textbooks here. But the textbooks like this thick and maybe like 1 to 2% applies to your child. And even when I was referencing it for my cases, maybe like, maybe just a few pages would save me. And it's a very general kind of thing. I have to think about it myself. Right. So at the end of the day, there's no like real manual. And a lot of times before when I was still working under a senior therapist or when I was a student, my teachers would always say, oh, you got to be a clinician rather than a technician. Right. What does that mean? Well, that means we're supposed to think for ourself and fend for ourself and when things happen, just make it happen. But then the problem is why can't we make therapy for children like McDonald's? Right. Obviously that, that's a little bit crazy because, like, every child is different. But right now I'm working on and I'm scratching my head like crazy, there's a deadline coming up for me because I promised a lot of parents that I will make a questionnaire to filter all children into different buckets and give them recommendations, tell them what, what course is, what, free stuff they can, they can watch according to their child's abilities with a questionnaire. It's very doable. It's just a lot of work. And I'm going through it right now. And me making the lives is kind of like a semi procrastination to me because this is easy to me. Whereas, you know, some therapists cannot go on camera, they cannot talk for their lives. And yet we call ourselves speech therapists, right? So yeah, I was getting at can we make the process of therapy like working at McDonald's, right? Where when this situation happens, this, we do this, when this happens, we do that, right? When we're dealing with a child who is non verbal, going into single words, we do this kind of process. And that's exactly what we've been trying to do. I think the biggest hurdle right now is that parents don't truly understand how long it takes. And if we, if we market and advertise in a way to tell parents, oh, look, it's going to take like half a year, right? How many people would join? Right? And I'm just being like, very honest. There are parents who get through it in like four weeks, all right? There are parents who will get through in four months. There are parents who will, you know, like, push forward and finish in like a year. But at the same time, like, I think that's the biggest hurdle is because everyone's results are, will be different in time and different in the method we're making. A standardized process is going to be a little bit more difficult in my perspective. And just think about this, right? If I order a hamburger from McDonald's, it's going to take, I don't know, seven minutes tops, right? But if I tell you this hamburger is going to take a year or whatever, you're not going to be interested and you're going to look for different ways. And that's what's been happening with a lot of our clients. I'm just being candid here, right? We, we get loads of good results, but at the same time, there are parents who cannot take it anymore. And that's just the result of therapy. Like, if you send your child to therapy, you just don't see the work that's behind it. A lot of times the therapists are dying and they're like sending me emails, sending senior therapist emails. I was that therapist. I would reach out to my seniors and say, look, this case is not working. Like, how do we make it work? You just don't see that, right? So it's really invaluable that you can send a therapist videos, ask questions, ask for feedback, you know, and it's something that we never got to do, we never got to have. So with that said, you know, that's where my heart is at, is to try to simplify the process and make it as easy as possible for anyone around the world to know what to do. Right. Just boom, boom, boom, boom. This is how you do it. Like, if your child is at single words only, this is the steps that gets you the sentences. The main constraint right now is the expectation of time. That's just how it is. If you expect the time to be like, X amount, well, I'm sorry, I just can't guarantee that. No one can. Okay, so, again, thank you so much for joining this live. I need to get back to work. It's been a long time since I've made a live video, so to speak. And just as crazy as everyone's lives are, so is mine, I guess, like, just having a family as parents get older, you know, like, there are loads of things that are happening. I understand that it must be the case for you as well, and to come to this realization is quite profound. Everyone has a very complicated life and that you would spare your time to listen to me and join the community, ask questions there. That means a lot. And especially to those who are like. There are some parents who are working parents. They are, you know, like, they're doctors, they're nurses, they're like shift workers. And they still make it work and send us videos and stuff. We truly appreciate it, and that's why we're trying to push to do better. And the people who we hire are from the same background as I. I don't think there's anyone. Any culture in the world other than. I don't mean this to be, like, nationalistic, like, supreme or whatever. It's just that the working culture in Hong Kong, where I'm from, is the only people who are. Who are gonna be okay with this kind of workload and for this kind of thing to work, you know? And that's why all three of them are. All three of the coaches that I've hired are from Hong Kong. They have a great work ethic. You know, they speak at least two languages. They understand how to do things fast. The efficiency is second to none in this world, I would say. Every time I travel, every time I go somewhere, people see me or my friends or my family, my colleagues do something, they're astounded by how fast it's done. And that's just the norm. That's the hygiene standard of being a Hong Kong person, I guess. So that's why, going forward, I'll try my best to keep that as a way of working and agents of speech and. Yeah, that's just my promise to you, man. So, guys, the last message I want to tell you is, spread this community to your friends. Because I can shout out, I can shout, I can do whatever. Do like gymnastics, dance on TikTok or whatever and tell people about, yo, listen up. There's a, there's a cool community with all the courses that you will need to teach your child to talk. No one's gonna listen because it's from me, because I'm biased. That's my baby, right? Like, my mom would tell all her friends how handsome his son is. Her son is. Which is me. But then people would be like, huh? Of course it's your son. Of course you would think that, right? But it means a lot if you check it out and if you think it's good, good or bad, just tell people about it. Like, if it's bad, then, you know, go ahead and tell people how, how crap it is so that we can have feedback to know what to. What to improve in the community. Right? So, and also about like our YouTube videos and stuff, I think like at least 5 to 10% are shared through WhatsApp. So I'm very thankful for all of you for sharing my videos over the Internet outside of YouTube on WhatsApp. That's crazy. And I've never initiated this, so thanks for that. I do see a question here, so I'll answer that before I go. But I just want to say, like, share the community as much as you can. Because all the questions that you have should have been answered by someone else. Unless your child doesn't fit in any of the buckets, the common buckets. But I'm telling you, at least 70% of your queries or whatever, someone else has already come across it, no matter what. All right, this is for real because I've been in this industry for 10 years now and I can tell you how many times I've repeated myself. I don't want to become the really senior therapist who keeps on saying the same stuff over and over. I really hate that. Okay, cool. So let me answer this question from Jordan Diaries real quick and then I'll be off and you guys can like have some rest as well, Right? Sahar, thanks for sharing on your Facebook groups. Michelle, thank you for your blessings. I hope that your family is doing well as well. So Jordan, the Jordan diaries. Very cool YouTube name. Is behavioral therapy equal or more important to speech therapy for a 4 year old? For non verbal ASD? Yeah. So it really depends on your child's profile. Right? So a lot of the times if a speech therapy is to work its magic, we need a child to be under instructional command. They're learning to learn skills are good, meaning they can sit nicely, they can like not touch stuff, they cannot run away and stuff. And usually the tolerance for like speech therapists, the tolerance for that is much lower than behavioral ABA stuff. And the reason is because for speech therapists, the spectrum of clients that we have is a lot bigger. So we might have someone who's just stuttering, someone who's in like secondary school having vocab problems or just a pronunciation issue, accent reduction, you know, like articulation, so on and so forth. So if you ask me what's important or not, make sure that your child, that non verbal ASD child is already under, you know, already able to do, to sit down, listen to commands, nice hands and stuff before going into speech therapy because the difference in goals is going to be quite apparent. I wouldn't say which is more important, which is less. But if you're talking about ASD person, I would much rather lean upon the ABA stuff first before moving to st. ST is great. I'm ST myself. But to be very honest with you, an hour a week will not do you any wonders unless you're doing a lot of home therapy stuff to supplement. So ABA is a good done for you solution. It should cover a lot of ground, a lot of aspects of your child's communication, play, social, you know, academic, all in one. Because it's like two and a half hours a day. All right. And just to let you know, there's loads of ABA centers around the world, right? And the ways that, the way that they do things are similar and also very different at the very same time. So it's just like singing. Someone can be on tune and still sound like crap. Someone can be totally off key, but they have so much emotions and whatnot. It actually is bearable. So it really depends on the relationship between the child and the therapist and how the therapist therapy is conducted. And I cannot say whether something is going to be good or bad depending on just from this. So I hope I answer your question. So this would be it. I need to get back to work now. There's a lot to be done and it's gonna be very, it's quite exciting in my opinion that we're able to like hire three more people into agents of speech. So thankful that I have you on this journal, on this journey with me. Very happy that you know, whenever there's a comment, there's a bad comment. Wherever parents will like parents from here, from Facebook, from, from ig, from like if you read my emails, right, Loads of people just stand up for me. That's great. I don't think it's, it's easy to have you know, clients people who are like following me for like four years now and our journey who would do that for anyone. So thank you so much and I hope you have a great day. Blessings for everyone and we're nearly already like halfway through 2024. Let's do the best for the, for the latter of the year. Hope to see you guys very soon. I'm definitely going to make more videos because now more time just so that you know like all all the client work is now given to the coaches and my focus is to make tools, you know teachings and the programs as easy to consume as possible for everyone. Anyone who doesn't have a therapy background can learn from it and have results immediately. That's what Agents of Speech is about. So that's all for now. Thank you. I'll see you in the next video. Bye.










