YESTalk-130 - The Future of Lead Generation
1 Feb 2019 · 0 min
Kevin Ray Ward says real estate agents who win long-term combine strong relationships with relentless multi-channel outreach: calls, texts, mail, online. His core principle: ask more and you'll win more. Success requires sharp communication skills and a mindset built for high volume.
Welcome to Kevin Ward's Yes Talk for Realtors. This is Kevin Ward.
What is the future of lead generation? And so in this video, I'm going to give you the definitive future of high powered, high profitability, high high income lead generation that works. The word on the street is everything's changing in real estate. Everything's constantly changing in real estate. And there's a lot of changes happening in real estate, granted. So the question is, what is the future of lead generation? How are we going to get business going forward in the future with all the changes that we're seeing out there? Because a lot of changes happening and agents, especially new agents and seasoned agents are going like stuff. What works today? And you know, I'm trying cold calling, I'm trying door knocking, I'm trying open houses, I'm trying soft social media, I'm trying all this stuff. And some stuff worked and some doesn't. And do you buy Internet leads? What is happening? What is working, working? And most important, what is the future of lead generation? And so in this video, I'm going to give you the definitive future of high powered, high profitability, high income lead generation that works. And what I'm going to share with you in this video is not tactical, it is strategic, which means it's not about what's working today that may not be working next week. All right, so I'm not talking about like Facebook, Facebook marketing, because Facebook marketing today is awesome, but it changes and it's doubled and tripled and quadrupled in price. And so things are always changing and it's still in development. So the things I'm going to talk about in this video in terms of the future of lead generation are the strategic angles of what it works today and what's going to work in the next, 2, 3, 5, and probably even the next 10 years, because things are changing. So there's two really key channels of lead generation that we're going to talk about in this video. So two keys. Number one is relationships. So if you want to get make a lot of money in real estate, the secret today is all going to be relationships. If you want to try, just build a massive business. Relationships are ultimately where it's at. The problem is for most real estate agents, they don't have enough highly leveraged, highly qualified relationships that won't give them enough business to make a lot of money before they go broke. Right. So because of that, the other key prong for future of lead generation is always going to continue to be new biz and new biz is simply people that you don't have relationship with people that you haven't met. Okay, so this would be like, this would be like your personal circle, your sphere of influence, that group, this would be your people. You don't know that we traditionally talk about this is cold calling and so forth and stuff like that. The problem with that is, is it's just, it's one dimensional and it terrifies people and it doesn't work as well today as it used to work. So what is the future both of relationship building for effectively generation and what is the future of getting new business? What are the key strategies or the key elements for successful lead generation in getting new business? So first let's talk about existing relationships. So the people that you already know, that know you, they like you, they trust you. Here are the two really most important things for getting business from your personal circle. Number one is what I call tomato now toma T O M A if I can write toma is top of mind awareness, which simply means that if you're going to win business from people that you know, they got to know you're in business, they got to think about you. If they don't think about you, they're not going to refer you. Right? If they don't think about you being in the business. And so just assuming that they know you got your real estate license does not mean that they're going to think about you enough to refer you whenever they hear about somebody buying or selling. So you've got to train them, you, you got to build a relationship, you got to talk to them, you got to keep yourself top of mind in their awareness so that when they hear a conversation about real estate they go like, oh, you need to talk to my realtor. And that takes training. So that is a strategy that I teach in the real estate vortex about building your personal circle. So the first thing is you have to have top of mind awareness with them. And then obviously the second thing you have to have with your relationships is, is trust. And that means they got to trust, not only got to trust you as a human being, okay, that you're a person of integrity, which hopefully that's true. But they've got to trust that you're going to take care of them and, or people they refer to you. So if you're not good, if you're an amateur, if you're part time or you're incompetent or you're not confident, they don't trust you enough to give you the business. So that requires that you go pro. It requires you to commit to a high level of skills, both in communicating to people, but also in delivering results and helping people get home sold, help people successfully buy a house and all of that. So if you want to win with your relationships, the future of lead generation starts here. And that's going to require one, you got to talk to them, you have to ask for business, alright? You have to ask for business and you have to be worthy of that business when you ask for it. Now I'm going to with you an overarching principle of success in all of the future of lead generation. And I'm going to put it down here because this is everything that I'm going to say comes down to this one simple principle and that is ask more when more. I don't care how you slice it, I don't care how much technology comes along, I don't care what your, what you want to talk about. You want to succeed more, you want more business, you got to ask for it more. And you're going to have to ask for it more here and you're going to have to ask for it more here. And so many people, so many new agents. There are two things. One that stop a lot of agents. Number one is fear, they're afraid we're going to talk about that. Number two is sometimes they're just flat out lazy and they want to figure out a way to get business without having to go out and ask for it. Can you do that? Yes, it works. But if you want to make a lot of money and be highly successful, the future of high powered, successful lead generation that leads to massive success is this principle is going to always be true. You want more business, you got to ask more your people that you know. The more you ask, the more likely you are to get a yes, the more likely you are to get a referral. Alright, so now let's turn to generating new business. What is the future of lead generation when it comes to getting people that you don't know to want to work with you and to hire you? Number one, the number one key thing for getting new business in today and the future is that we must have a multi dimensional, there must be a multi dimensional, if I could spell that right, strategy, you must have a multi dimensional lead generation strategy. Now what does that mean? What that means is when I started real estate I had a one dimensional lead generation strategy. I was broke, we didn't have social media, the Internet was still pretty new. Most realist, very few real estate agents, very, very Few even had a website. They, there was no Zillow. There was no even realtor.com if it was there, we didn't ever know about it. We didn't use it. The MLS didn't even have pictures on it. When I first started real estate back in 1998, so I had a one dimensional strategy. Pick up the phone and call for subway owners and expireds. One dimensional. I called them, they said yes or they said no. If they said yes or maybe they would say maybe, then I would get the appointment or I would call back or whatever. But I had a one dimensional strategy and that was pick up the phone and dial for dollars, right? Smiling and dialing. That was the way I built my business. And I called for subway owners and expireds. I did very little cold calling. Now when I called for sub expires, I never called that cold calling because the great Zig Ziglar said, when I call, I expect people to be warm. So I don't do cold calling, I do warm calling. And that was the way I approached it and that was how I built it. But it was still one dimensional. There were other agents that all they did was they did geographic farming and it was a one dimensional game. Other people just did open houses, other people just did relationships, just did by referral only. And it works. But you're not you, but you miss so many opportunities that are out there. And if you want massive success, if you're looking for just a little bit of success, then number one, I'm probably not the right coach for you to be listening to. And number two, I don't, you don't need this, okay? But if you're looking for a lot of success, if you want massive success in real estate, then you got to understand to win in today's market requires a multi dimensional lead generation strategy that is relentless. Now, even back when I started back in the old traditional sales training, they would tell you if you want to get a deal, you need to close at least seven times, right? You're calling for sub owners, you got to expect at least seven no's. You close time. If they say, if they, if they say no, you ask again, you ask again. They would, they trained you close seven times. Some of them dialed it back and said, we'll close five times or close only three times. But the point was you had to be relentless. You had to be willing to do it over and over again. The problem with that is if I call an expired and they say not interested, what am I going to do? Call them Back six more times with the same line and the same approach. And they're just going to say no, no, no, no, no. Right. And some people say, you know, the strategy is you just call them until they give you an appointment or tell you to take a flying leap. Well, how about this? How about have more than one, a one dimensional show? How about have more than one strategy? So it's not just a one dimensional approach to the business. Having a multiple, a multi dimensional approach to the business which includes calling people on the phone, texting people, emailing people, knocking on the door, sending direct mail, Internet targeted Internet lead generation, whether it's social media marketing or Google Ads or whatever it is, all of that using multimedia type of advertising still works okay. Even radio and television still works. Awesome. But if you want to generate a lot of business, here's what's got to be required is you've got to have more than just one. Be more than a one shot. What is a one trick pony? You got to be more than a one trick pony. You got to have multiple ways of reaching people and you got to do it over and over and over again so that if I call somebody, let's just say as use as an example, an expired listing. Now here's what, here's what we know. 50% chance that expired listing is going to relist within the next 30 days with a different agent. Do you want that listing? Do you want to be the agent that gets that deal? Well, you got to do something to get in front of them. Well, if you call them and they shut you down, or if you call them and they don't answer, if that's the only strategy you got, you're done, right? So now you got to be able to call them, got to be willing, leave a voicemail, you got to, if you got a cell phone, text them, email them, knock on their door, send them something in the mail, okay, Geotarget them. If you got with social media, probably can't target just one person, but you can target an area. But the point is use a multi generational, multi dimensional approach and if they won't talk to you, do you have a place online that you can send them that actually there gives you the opportunity to sell them or to convince them that they want to hire you. What I call an agent online vortex that we teach at our double ur listing power training camp. And so having a multi dimensional approach is going to, a strategy is going to be so critical that is relentless and it goes back to this Ask more, win more. Here's the simple principle back in the sales day, the old days when they taught close seven times. Here's the deal. If you can find seven different ways to get in front of a potential seller and especially that what I call turbo leads highly motivated people like for sale by owners, expireds that have already raised their hand and said I'm moving and I need help, right? You find a way to get in front of them over and over and over again. I don't care whether they like it or don't like it. You get in front of them enough, you are more likely to get that listing. Okay, now I know you're somebody going but what if they don't like me? What if I annoy them? That's going to offend people, people are rude and all that kind of stuff. I'm going to get to that. Number three, okay, but number one is you got to understand if you want to get business, you want to get lots of business, you're going to have to be multidimensional and not a one trick pony. Number two, number two, and this is probably the most difficult and the most people don't like it, but it's just the truth. And that is you got to have a powerful, a powerful communication communication skill set. Powerful communication skill set. Now I'm going to tell you something. If you are a real estate agent and you master powerful communication, you learn how to communicate with people powerfully, how to influence and persuade and lead people to a decision, you my friend, are going to be unstoppable. You, my friend, have a whole plethora of opportunity going to open before you. Because we are in an age today where fewer and fewer real estate agents want to talk to people. They're like, if I talk to people, they may mean to me. And so more and more people coming in the real estate industry today are trying to find all kinds of fancy lead generation strategies where they don't have to talk to somebody. And that's. I don't want to call people or knock on their door because they may be mean or they're rude or they don't like it. So I just not going to do it. And I'm going to find other ways to get them to want to call me. All that is great and that's awesome. But the day they call you now, however you generate the lead, whether it's by you going after them or you waiting for them to come to you, the moment you generate that lead now you got to convert that lead into business, you got to inspire them to hire you. You got to convince them to list with you, and you got to convince them to list with you at a price that will actually get the property sold. So you get paid and they get a move, right? That requires skills, requires this thing right here. And that is powerful communication skills. And so many people, and especially if you're. If you are a millennial, this is a huge opportunity for you. Because so many millennials don't want to talk to anybody. They're more comfortable texting. Like, this is safer, right? But when you have the ability to talk to somebody and lead them to a decision, to be compelling, to speak with conviction and passion and clearly articulate a message that inspires people to want to work with you, you, my friend, are unstoppable. You get leads generated, however, adapts, and then you're afraid to talk to them. You're afraid to follow up with them. You're done. They're not going to hire you. So all those leads are wasted if you don't have powerful, powerful communication skill set that knows how to lead people to a decision. And then number three, a bulletproof. And this is, if you want to generate a lot of business is you got to have bulletproof mindset. Now, this right here will set you apart. I'm telling you. This will just put you light years ahead of most real estate agents in the market. And that is a bulletproof mindset that focuses on success, not trying to make everyone happy. I'm going to say that again. Create a bulletproof mindset that is set on success, not trying to make everyone happy. I think it's one of the most common things. I see it in the Facebook conversations and real estate agent Facebook group conversations. I see it on the YouTube comments and all of that. And that is that real estate agents are dying. Fear. They're trying to figure out, how do I do this without getting my feelings hurt? How do I do this without annoying people or making people unhappy? Or without, you know, if I. People don't like it when you solicit them anymore. Look, they didn't like it when you solicited them 20 years ago or 40 years ago. Well, people may be rude. People were rude 30 years ago, 40 years ago. Now, they may be granted more rude today than they were then, but it was still back then the same thing. People hate sales pitches. They hated them 40 years ago. So what you got to focus on is, do I want effectiveness, do I want success, or am I just want to make everybody happy? And I don't want to upset anybody if you want to master business in the future the way you are going to win at lead generation, which then leads to lead conversion, which leads to sales and success. You got to have a bulletproof mindset that says, you know what, I get it. There's going to be times people are going to be unhappy. There's going to be times people aren't going to like me. There's going to be times when people show me to, you know, tell me to buzz off. But I want to help people win. I want to help people that want to move, I want to help them move. And you got to focus, have a bulletproof mindset that is set on what works, what is effective at getting people to say yes to me, not what makes everybody happy and makes everybody comfortable. Because at the end of the day a lot of people, if I look, when I look back and I built my business with the two of the hardest groups on the planet in real estate for sub owners and expireds and they didn't want me calling them then, they don't like me calling them today. Same today as it was back when I started 20 years ago. They didn't like it then, they don't like it today, okay, but they needed to move. And so what I had to do is get through that resistance. And once I got through the resistance that they were grateful that I was able to help get them the result that they wanted. And they'll be that way for you. So what I'm just going to wind this up with the future of lead generation is right here. Ask more and you'll win more. I don't care if it's people you already know or people you don't know. You got to ask more and ask over and over and over and if you'll touch you, you send them up a postcard and then you call them and then you door knock them and then you text them and then you email them and then, and do that over and over and over again. Look, there's going to be people that are going to be like, would you leave me alone? No, I'm not going to leave you alone. You need to move, I can help you. And what's going to happen is some of them are going to go like, okay, alright, this guy is persistent enough, this gal is persistent enough. I'm going to give her a shot and you're going to get business. Because while everybody else was trying not to, they were trying to avoid rejection and they were trying to not make anybody unhappy, they left. And you were the last person standing and you're going to be the one that gets the listing. You're going to be the one that wins, and you're going to be the one that gets the massive, massive success. Now I realize this is a pretty heavy video, but if you want massive success, I'm laying some heavy truth on you today. That will work. It will work today. It will work in 2020. It will work in 2025. Because this is the secret to massive success in the future of Lead generation. Now I want to hear what you think about it. If you don't, if you like it, make sure you give the video a thumbs up, but also post your questions and comments in the comments below. I'd like to hear conversation and find out what your thoughts are about the future of Lead generation. Hope this has helped. You haven't subscribed to the channel. Make sure you do that now and I'll see you on the next video.
Hey there, it's Kevin. Did you like today's podcast? If you did, be sure to subscribe to the next one and tell a friend about us. If you want more free training and resources that are the best to help you get more Yeses with no BS, visit me@yesmasters.com until next time. Remember every day to embrace life, engage opportunity and always expect y.