A service provider builds client trust by showing up with genuine intent and high-quality work. When clients trust you, they ask what else you offer. The speaker stacks multiple companies to control service quality across all client touchpoints instead of relying on referrals.
That's, that's amazing. Because you created an experience. That's really the point, right? Is if you show up with integrity, you show up with us with an intent to serve at the highest and best level you can, right? Because that's going to change over time. So show up with an intent to serve at your highest ability you can. People start to know, like, and trust you, and then they're like, well, what else do you do? Or instead of referring them to other companies, we've been able to stack. And create multiple companies to really control the service level for all of our clients.
