The only formula for sky rocketing your hotel revenue over 1 million dollars!

Why is your hotel losing business today? Today we will touch upon just that one key point. Across the web, offline and online, your hotel does not seem to be in sync. And I speak for most of my hotelier friends. After speaking at hundreds of conferences in the last five years and working with over 300 hotels in nine countries, it gives me a lot of confidence to be able to figure out and to be able to pinpoint common mistakes that I see across the globe. One of them being this. Our offline and our online is out of sync. I'm afraid there seems to be no guest loyalty left today. Today's guests are as loyal as their last experience. And that experience experience translates not just into him staying at your hotel, him experiencing your services, but also him experiencing you for the first time, which is on his smart device. If your online and offline is out of sync, I'm afraid whatever you're doing offline will not translate into revenues. In fact, this is where most revenues are being lost. Please remember your online is the first, first introduction to a new guest. And in fact, what's scary for most hoteliers is that they're losing loyal customers because when they try to come back to you through your website or through your online channels, they don't find the same experience that made them loyal in the first place when they came to your hotel for an offline experience. Does this make sense? Think about it. Send us your comments and suggestions on what you think about this topic. Are hotels today actually losing revenues through this off sync of online and offline? Thank you for watching.