Ben Chaib says feedback fails when it feels threatening. His three-step fix: ask permission first, state your good intention, then ask what they'd try differently. People actually use feedback that doesn't scare them.
November 12, 2025.
The Human Connection: Unlocking Potential in Business and Leadership.
p3call.com
Most feedback doesn't fail because it's wrong. It fails because it's received as a threat. People don't resist feedback they resist feeling unsafe. So here's the formula I teach leaders to use. Number one, start with permission. Ask Can I share an observation? Number two, lead with intention. Say my goal is to help, not criticize. And number three, end with ownership. Ask what do you think you could try differently? It's not soft, it's smart, because feedback that feels safe gets used. I break this down step by step in my book, the Human Connection Unlocking Potential in Business and Leadership. You can grab a free chapter or schedule a team feedback audit@p3call.com.
