This short motivational coaching segment (by Blair Singer) explains the "three second rule": when a challenging or emotionally-charged moment occurs in conversation, pause for three seconds, take a breath, and mentally ask a curious question (e.g., "Why is that happening?") to prevent your inner critic from reacting and to improve confidence and communication.
What if I told you that three seconds could change your confidence level in any conversation, no matter how adverse it is or not, or no matter how complimentary it is? What is the three second rule? Well, what all great leaders, what all great masters, what great communicators know, is that that three second rule is just to stop and take a pause and a little bit of a breath. Take a breath, let it go, and just fill your mind with one question, a question of curiosity. Why is that happening? What's the person trying to say? That's interesting. I wonder where that came from. And just discipline yourself that when something hits you hard in a conversation where your little voice would want to run wild, flip a switch and you go off. Follow the three second rule, take a breath, pause, and in that three seconds, find a good question that you.