Catherine Bell argues ChatGPT has replaced Google as the smarter search engine. She criticizes Google for burying answers in links and says businesses need ChatGPT to reach customers. Expedia's ChatGPT integration shows the shift is already happening.
Like GPT is literally Google now. Who uses Google anymore? Anybody go to Google anymore to ask questions? Hell no. Why? Google's dumb. They're literally like going to ask a kindergartner. If you go to Google and ask it to do something, it better be to tell you, point you at a website. That's it. But that's all Google was, a search engine. Google is a smart engine, or ChatGPT is a smart engine. Right. And you can see right there, that's a call to action to our company. So I encourage people that have a business, if you want to continue to speak to your customers, you better start using ChatGPT. And get a— Expedia can't be wrong, can it? Expedia's got a ChatGPT.
