Simon Sinek tells Jasmine that warm, relationship-focused leaders still need to master difficult conversations and accountability. Being kind and motivating matters, but so does giving hard feedback. The best leaders develop both skills to avoid complacency.
Chapters
How do you find the right balance between having a leadership style that is more soft, friendly and motivating and about building meaningful relationships than having to have hard conversations and set firm expectations with your team? Well, Jasmine, I got some good news and bad news. The good news is, I love that you're that kind of leader. The hard news is you're also going to have to learn the skills to sometimes have difficult conversations with members of your team and hold them accountable. I've seen it happen many, many times where somebody's a good leader, a kind leader, sweet motivating, all those things, but without the ability to hold people accountable, have difficult conversations, or give difficult feedback, what starts to happen is the team starts to be sort of like a hippie commune where everybody gets along but nothing really gets done and there's no mechanism to hold people accountable. So as you go on your leadership journey, you have to learn how to do these things. You're just going to have to. Likewise, if somebody were really good at hard conversations and really good at accountability, but not so good at the more human stuff that you're good at, they're going to have to learn those skills, too. You want to be a complete leader.