Simon Sinek argues that many companies lack patience to let employees grow, prioritizing short-term numbers over long-term development. He cites Gary Ridge (former CEO of WD-40) who prioritized coaching and institutional patience—accepting missed short-term targets—to build a high-performing organization, and recommends at least quarterly or semi-annual reviews to monitor progress.
Chapters
Most companies don't have the patience for their people to grow. I don't have patience to wait and help you on your growth journey. I need my growth and my numbers. It reminds me, Gary Ridge, who used to be the CEO of WD40, he was on an analyst call and the analyst said, gary, you missed your numbers. And he goes, no, my numbers are fine. I missed your numbers. But to Gary's credit, he has a company that invests in like, if you're on a leadership track, they teach you how to be a coach, they teach you coaching. They understand that people's performances don't always match the arbitrary numbers, members of the arbitrary dates of running our companies. He has the institutional patience to allow someone to go on a growth journey with their ups and downs, even if it means that he has to suffer short term because he recognizes that over the long term he will benefit. Which, by the way, they have. It's a very, very high performing organization. This is why I like quarterly or at least semi annual reviews. At least then I can see.