Four Seasons or Ceasars Palace: Who's better?

There's a 2 1/2 minute clip on YouTube of Simon Sinek traveling to Las Vegas and staying at the Four Seasons Hotel. And he says, it's not the fancy beds. Any hotel can have fancy beds. So he goes to a coffee stand. There he meets a barista named Noah. Noah's fantastic. He's friendly. He's inviting conversation. So Simon says, noah, do you like your job? Noah says, I love my job. Susan asks, what about the Four Seasons makes you like your job? Without missing a beat, Noah says, throughout the day, the managers are walking around asking how I'm doing, if there are things that they can do to help me do my job better today. And it's not just my manager, it's everybody's manager. Then Noah says something that every humble leader should pay attention to. He he says, I also work down the street at Caesar's Palace. Over there, managers are just walking around, making sure that we're doing everything right. But more importantly, they're trying to catch us when we do things wrong. And when I go to work there, I keep my head down. I try to fly under the radar. I just get through the day to collect the paycheck. So take note of that. Same person, Noah, two different environments, two different sets of behaviors, and two different outcomes. It's not the people, it's leadership. If we create the right environment, we're going to get the Four Seasons version of Noah. If we don't, we're going to get the Caesar's palace version of Noah.