Burnout isn't about hours worked—it's about passion. Employees who care about their work can handle occasional weekends without burning out, while those without passion burn out faster. Managers should track weekend work frequency and ask employees directly how they're feeling.
Chapters
People who never work on weekends and never work in the evenings, very, very high risk of burnout or flight risk because they're bored and not very engaged. So very high flight risk, right? People who work too many nights and too many weekends, very high rate of burnout or flight risk. I think one of the mistakes that we've made is we've confused workload with burnout. Well, it's related to some degree. But, you know, you can work with passion and work long hours, and you can work long hours with no passion, and you're more likely to burn out. Because when you're working with passion, working those long hours is invigorating. People who occasionally work nights and weekends are actually very, very happy, and they're choosing to work those nights and weekends because they care. Because they care. And I immediately got it wrong. So now I don't mind if people work nights and weekends. I monitor how often they're working nights and weekends. That's number one. But also, I check in with people, and we have to do that. Are you okay? How are you feeling? How are you is a question we very, very rarely answer.
