1:04

In this short talk, the speaker argues that organizations can only incentivize behavior, not performance, and that typical reactions to problems (anger, silence) hinder learning. He shares a practice he observed in the U.S. Air Force: after a presentation, presenters would ask the audience “spears?” – a request to throw metaphorical spears (sharp, constructive criticism) at their work. This ritual forces honest, actionable critique and prevents complacency. The speaker suggests adopting this “ask for spears” mindset in business settings so that any presenter explicitly solicits tough feedback, turning feedback culture from passive praise into active improvement.

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