Daniel FazioCo-Founder of Client Ascension & ListKit

The worst types of clients

22 Aug 2023 · 0 min

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0:19

Short excerpt from a YouTube video by Daniel Fazio titled "The worst types of clients" (uploaded by Daniel Fazio). The speaker identifies the top sign of a difficult client: extremes in communication—either excessive messaging/complaining or complete silence followed by late complaints/refund requests. The clip gives practical consequences of both behaviors.

What's the number one sign? Just gonna be a pain in the ass to work with. Too much communication or none at all. You want them right in the center. Too much communication, they're gonna complain about things. Be an absolute pain in the ass. Zero communication later on down the line. But, hey, this didn't work. I want a refund. Where it's like, no, sorry, you didn't do all of the things you said you were gonna do, so you're not getting one now.