Mark Zuckerberg describes a future where there will be hundreds of millions to billions of AI agents, with a focus on enabling creators and small businesses to easily build their own agents. He predicts AI agents will become a standard business asset—alongside email, websites, and social media—used for customer support, sales, and communication.
I think we're going to live in a world where there are going to be hundreds of millions and billions of different AI agents, eventually probably more AI agents than there are people in the world. A lot of what we're focused on is giving every creator and every small business the ability to create AI agents for themselves, making it so that every person on our platforms can create their own AI agents that they want to interact with. And if you think about it, these are just huge spaces, right? So there are hundreds of millions of small businesses in the world, and one of the things I think is really important is basically making it so with a relatively small amount of work, a business can basically a few taps, stand up, an AI agent for themselves that can do customer support, sales, communicate with all their people, all their customers. I think that every business in the future, just like they have an email address and a website and a social media presence today, I think every business is going to have an AI agent that their customers can talk to in the future.
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